The Development of an E-Learning Model Integrating Chatbot Technology and Parental Engagement to Enhance Thai Speaking and Reading Skills among Students at Border Patrol Police Schools in the Three Southern Border Provinces of Thailand

Abstract

This research had four objectives: 1) To develop an instructional model, evaluated by experts, and to design a module with efficiency according to the E1/E2 criterion; 2) to examine the learning outcomes against the 80% criterion; 3) to assess satisfaction levels of students, parents, and teachers with the developed learning model; and 4) to evaluate and certify the learning model through expert review. The sample group consisted of 30 Grade 2 students, 30 parents, and 12 teachers. In addition, seven experts were selected to evaluate the quality of the model, and five specialists were selected to validate the instructional model. The research instruments included interview forms for students, parents, and teachers, a draft model evaluation form of the conceptual framework of the e-learning model integrating chatbot and parental engagement, an e-learning lesson quality evaluation form, and an achievement test. The statistics used in data analysis were mean, percentage, standard deviation, content analysis, instructional efficiency (E1/E2), and t-test. The research results were as follows: 1) the developed
e-learning model integrating chatbot and parental engagement consisted of five components: students, teachers, parents, Line chatbot-based lessons, and signal network. Line chatbot-based lessons were created based on the active learning concept, divided into five modules focusing on enhancing five key aspects of Thai speaking and reading skills The results of the model efficiency test showed E1/E2 values of 82.22/89.37, which met the predetermined criteria. 2) Students’ post-test scores were significantly higher than their pre-test scores at the 0.01 level of statistical significance. 3) The satisfaction levels of students, parents, and teachers toward the instructional model were at the highest level (mean= 4.73). 4) The experts’validation of the model indicated a high level of appropriateness.