Survey of Expected and Actual Conditions in Implementing the Internal Quality Assurance of the Program Level According to the AUN-QA Criteria in the Faculty of Education, Prince of Songkla University
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Abstract
The objective of this research was to investigate the expected and actual conditions in implementing the internal quality assurance of the program based on the AUN-QA criteria at the Faculty of Education, Prince of Songkla University, The research employed a quantitative research
method, using a sample group consisting of 53 curriculum coordinators, 183 students, and 49 stakeholders. Data were collected using a dual-response format questionnaire, with a questionnaire reliability of 0.974. Statistical analyses included average, frequency , standard deviation and percentage. The research findings reveal that both expected and actual conditions in implementing quality assurance within the curriculum standards of AUN-QA at the Faculty of Education, Prince of Songkla University. The faculty members exhibited the highest level of expectations during
both the assessment period and the post-assessment period. Both student and stakeholder groups demonstrated high-level expectations at every stage. The actual conditions of operations for all groups and stages exhibited high-level operational performance. Additionally, there was a priority
need index for implementing quality assurance within the curriculum standards of AUN-QA at the Faculty of Education, Prince of Songkla University, prior to assessment, with two groups: faculty members and stakeholders. The group of students had the highest priority need index for implementing quality assurance within the curriculum standards during the assessment period.
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