Guidelines for the development of operation management models for small hotels in Bangkok under a new normal of tourism

Abstract

he management standards of small hotels in the Bangkok area, to study the management of small hotels, operating sector in the new era of tourism. Along with the state quarantine management guidelines and various sanitary safety standards currently in use and to propose guidelines for the development of operations management model for small hotels in Bangkok. Under the new way of tourism in which the researcher has conducted a qualitative research (Qualitative) in the field of research studies in documents together with in-depth Interview and direct observation from all samples. The results of the research can be concluded that guidelines and the management of the state quarantine area with sanitary safety standards can be applied in conjunction with the common hotel management principles. Which the small hotel operators have to choose to suit their business and their resources are available. This requires training of personnel to have knowledge and understanding to apply and provide services according to the guidelines and correct standard Along with regular audits and assessments of their operations. So that it can be further improved and it is a guideline for the development of operations management model for small hotels. To create hygiene safety and Increase the confidence of the guest in the long term. Under the new normal of tourism from now on.