Determinants of Google’s Gemini AI Chatbot Adoption Among Higher Education Students in Bangkok, Thailand
คำสำคัญ:
Google’s Gemini, Artificial Intelligence (AI), Chatbots, Higher Educationบทคัดย่อ
This study aims to examine the determinants influencing the intention to use the AI chatbot, like Gemini, among higher education students in Bangkok, Thailand. The research focuses on the perceptions and attitudes of Thai higher education students towards Gemini, evaluating factors such as perceived usefulness, perceived ease of use, attitude towards Gemini, privacy and security concerns, and facilitating conditions. A quantitative research approach was employed, collecting data from 385 students through online closed-ended questionnaires designed with a five-point Likert Scale. The data were analyzed using descriptive statistics to outline respondent characteristics and inferential statistics to test hypotheses and ascertain relationships between variables. The findings revealed that perceived usefulness and facilitating conditions are significant positive predictors of the intention to use Gemini, while privacy and security concerns also show an unexpectedly positive influence. Conversely, perceived ease of use and attitude towards Gemini do not significantly impact usage intentions. The study underscores the importance of demonstrating practical benefits and providing adequate support to enhance AI chatbot adoption in educational settings, while effectively addressing privacy and security concerns to further encourage usage. These insights offer valuable guidance for educators, policymakers, and technology developers aiming to integrate AI tools like Gemini into higher education.
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