Development of the Performance Evaluation Model for Probation Office, Department of Probation, Ministry of Justice

Abstract

The objectives of this research were 1) to develop a performance evaluation model and find its quality, for the Probation Office, Department of Probation, Ministry of Justice; 2) to try out the performance evaluation model that had been developed; 3) to evaluate the performance evaluation model. The researcher conducted the research according to the research and development process and applied the EDFR technique to examine the propriety and feasibility of the performance evaluation model. The tools used for data collection were interview forms and questionnaires. Data were analyzed by content analysis, mean, standard deviation, median, inter-quartile range and Pearson’s product-moment correlation coefficient.
The research results were as follows: The performance evaluation model for Probation Office, Department of Probation, Ministry of Justice, had 6 main components; there were 3 evaluation objectives, 10 components of the evaluation-focused aspects, 167 indicators, 7 groups of evaluators, 3 evaluation methods, 4 levels of evaluation criteria, and 3 methods of providing feedback. On the whole, the model had the propriety and feasibility at the highest level ( = 4.56, S.D. = 0.45). The reliability of evaluation results, by switching evaluator groups, the reliability of the test-retest technique was obtained. There was a statistically significant positive correlation at the level of .01. The correlation coefficient was .947. And the results of the performance evaluation model for Probation Office, Department of Probation, Ministry of Justice from the evaluator groups, on the whole, yielded propriety, feasibility, utility and overall accuracy at a high level ( = 4.44, S.D. = 0.85).