Satisfaction and Key Components for Funding from External Funding Agency of Faculty of Physical Therapy, Mahidol University
Article Sidebar
Main Article Content
Abstract
Research is the main strategy of Mahidol University. Therefore, the research unit realizes the importance of continuity and sustainability of the research and meeting the education criteria for performance excellence. This study aimed to assess the satisfaction and engagement of the customers of the research unit i.e.external funding agencies. The external funding agencies are intermediaries for delivering innovations or work pieces to the private sector and/or the community or owning the work. In this study, a funding agency satisfaction questionnaire of the Faculty of Physical therapy based on the funding agency satisfaction questionnaire of Mahidol University to collect data form 11 funding agencies was developed. The results showed that the overall satisfaction of funding agency towards the researcher and policies of the Faculty of Physical Therapy was high. The agreement towards the statement “The external funding agency deems appropriate to support the researcher/team” was at high level. In addition, the agreement towards the statement “The organization established research collaboration and integrated learning, teaching and academics service for sustainability” was at high level.
Article Details
The Editorial Board claims a right to review and correct all articles submitted for publishing
References
Badara, M.S., N.K. Mat, A.M. Mujtaba, A.N. Al-Refai, A.M. Badara and F.M. Abubakar. 2013. Direct effect of service quality dimensions on customer satisfaction and customer loyalty in Nigerian Islamic bank. Management 3(1): 6-11.
Best, J.W. 1981. Research in Education 4thed. Prentice-Hall, Englewood Cliffs, New Jersey.
Chocknakawaro A., T. Pusaksrikit and C. Suwanasri. 2020 Service quality, satisfaction and loyalty of patients receiving medical services: A case study of health care under Mahidol university. University of the Thai Chamber of Commerce Journal Humanities and Social Sciences 40(2):63-82.
Lawrence, A.T. and J. Weber. 2016. Business and society: Stakeholders, ethics, public policy 15th ed. McGraw-Hill Irwin, New York.
Lu, K.B., C.D. Vinocur, J.F. Burrows and P. Rosen. 2017. Key determinants of patient satisfaction in the ambulatory pediatric general surgery setting. Clinics in Surgery – Pediatric Surgery (2): 1-5.
Mahidol University. 2018. Research strategy 20 years 2018-2037. (Online). Available: https://op.mahidol.ac.th /pl/mahidol_university_strategic_plan_2018-2037 (June 30, 2020).
Office of the Higher Education Commission 2016a. The students’ development agency to Thailand 4.0. Anusarn Higher Education 43(462): 11-13. (in Thai)
Office of the Higher Education Commission 2016b. The 2013-2016 education criteria for Performance excellence: EdPEx. Office of the Higher Education Commission, Bangkok. (in Thai)
Pali, P. and P. Simarojana. 2018 Structural equation modeling predictive employers’ satisfaction towards graduates in digital enterprise to Thai qualifications framework for higher education. Science Journal Chandrakasem Rajabhat University 28(1): 32-39.
Thanomwong P. 2019 Satisfaction in service selection and quality of service influenced the development of the deposit business of the government saving bank in Bangkok (Region 3). Journal of business administration and social sciences Ramkhamhaeng University 2(1): 76-91.
Yunus, N.S.N.M., J. Bojei and W.E.W. Rashid. 2013. Service quality towards customer loyalty in Malaysia’s domestic low cost airline services. International Journal of e-Education, e-Business, e-Management and e-Learning 3(4): 333-336.
