Measurement and Evaluation Guidelines to Promote Employee Engagement
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Abstract
Employee engagement is the attitude of the personnel in the organization that expresses thoughts, feelings, perceptions, and learning about a job or organization, which leads to a relationship and satisfaction of the personnel with their organization. Employee engagement theories are psychological and behavioral theories that explain how human behavior is generated as well as the motivations that trigger such behaviors. Employee engagement theories consist of content theories, process theories, and reinforcement theories. Therefore, the promotion of employee’s organizational engagement depends on data measurement of employee engagement in the organization, which can be measured from factors that affect employee engagement, consisting of clear visions and management policies, stable organizational goals and employee participation, appropriate remuneration and welfare to create motivation to work, environmental management or a comfortable working atmosphere, creating stability and career advancement opportunities so that employees feel challenged and eager to accomplish their work. Communication within the organization which creates understanding among employees in the same direction to reduce conflicts, increase flexibility in working, as well as listening to opinions of employees at all levels. Along with adjusting the way of working according to the situation to reduce stress and pressure in the work of employees.
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