Approaches for Enhancing the Utilization of Assessment, Accreditation and Educational Quality Assurance Results to Improve the Educational Quality of Higher Education
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Abstract
The purposes of this study were (1) to study the state of utilization of assessment, accreditation and educational quality assurance results to improve the educational quality of higher education and (2) to study approaches for enhancing the utilization of assessment, accreditation and educational quality assurance results to improve the educational quality of higher education. This study was a mixed-methods research that employed an explanatory sequential design. The study was conducted in two phases. Phase 1 dealt with quantitative study. The research sample comprised 16 universities under the Ministry of Higher Education, Science, Research and Innovation. The research instrument was a questionnaire. Data analysis employed descriptive statistics (i.e. the mean, standard deviation). Phase 2 dealt with qualitative study, the key informants consisted of university/faculty administrators and faculty members responsible for the curriculum, totaling 20. The data were collected by using focus group interview. The qualitative data were analyzed using content analysis and analytic induction.
The research findings were as follows:
1. On the whole, the level of utilization of the internal assessment, accreditation and educational quality assurance results to improve the educational quality of higher education was at the high level (M = 4.03, SD = 0.59). And also, the level of utilization of the external assessment, accreditation and educational quality assurance results to improve the educational quality of higher education as perceived by the university faculty members was at the high level (M = 3.75, SD = 0.69).
2. The approaches for enhancing the utilization of assessment, accreditation and educational quality assurance results to improve the educational quality of higher education comprised 7 approaches which were (1) organizing the system of monitoring and evaluation of quality development based on the university standards, (2) building the quality culture, (3) creating the cognizance of educational quality assessment system for university/faculty administrators and university faculty members, (4) fulfilling the knowledge, experience, and expertise in educational quality assessment system for university/faculty administrators and university faculty members, (5) communicating the evaluation results to stakeholders, (6) developing academic mechanisms for the operation of educational quality assessment, and (7) developing information system for the operation of educational quality assessment.
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