Factors that influence happiness working of medical records staffs in the government and private hospitals in Bangkok Thailand

Abstract

This research aims to study the level of happiness, compare Happiness and factors that influence happiness working of medical records staffs in the government and private hospitals in Bangkok Thailand. Use the Cross – sectional survey research from 176 staffs in medical record unit by questionnaires that use t-test and multiple regression analysis.  It found that the health dimension of medical records staffs in private hospitals better than public hospitals. In the other dimensions, including the relaxing, kindness, spiritual, family, social, inquisitive knowledge, financial, and working dimensions are not different (P-value < 0.05). Factors influencing happiness working of the medical record staffs in government hospital is the main factors of job characteristics recognition and the working environment but in private hospitals is the factors of job characteristics recognition only. From the all variables of factors of job characteristics recognition and the working environment found that the job rotation to new positions and can work in that position is the most factors influencing happiness working. Next is the working plan is clear and simple, co-worker and patients see the importance of the work performed, workplace spacious enough all of staffs, defining the roles and responsibilities of the medical record staffs in the unit are clear, and the practice is very important to the survival of the medical record units, respectively.