Guidelines for Developing Internal Quality Assurance Management towards Excellence in Educational Institutions under the Kamphaeng Phet Provincial Office of Learning Encouragement

Abstract

The purposes of this research were 1) to study the condition and problems, 2) to compare the conditions classified by work experiences and sizes of educational institutions, and 3) to find guidelines for developing the internal quality assurance management towards Excellence in Educational Institutions under the Kamphaeng Phet Provincial Office of Learning Encouragement. The research sample was 113 school administrators and personnel under the Kamphaeng Phet Provincial Office of Learning Encouragement. The sample size was determined by using Krecie, & Morgan Table. This study included 17 experts in finding development guidelines. The research instruments were questionnaires and interviews. The data were analyzed by using mean (𝑥̅), standard deviation (S.D.), frequency distribution, percentage, t-test, f-test, frequency, and content analysis. It was found that;

            1) the condition of internal quality assurance management, overall, was at the highest level. 2) As for the problems, most educational institutions lacked planning, and the personnel lacked knowledge and understanding of internal quality assurance operations. Also, methods for disseminating the results of self-assessment to the public were still not diverse. 3) The results of comparing the conditions of internal quality assurance management towards excellence classified by work experiences showed that there was no statistically significantly difference. When being classified by sizes of educational institutions, there is a difference between medium-sized educational institutions and extra-large educational institutions. and large educational institutions and special large educational institutions There is a state of internal quality assurance management leading to excellence. there was statistically significant difference at .05. 4) The guidelines for developing internal quality assurance management towards excellence were to develop personnel to have understanding, awareness, and meeting to plan internal quality assurance operations as well as specifying the use of information on internal and external conditions to use as information for preparing educational quality development plans, training to provide knowledge, and creating understanding and awareness in supervision and monitoring. Educational institutions should use the professional learning community (PLC) process to analyze and reflect on operating results according to the determined goals, held a meeting to create a variety of modern supervision tools, and use technology to supervise, follow up, and disseminate self-assessment results to the public through various channels.