Apparel Bargaining Attitude and Bargaining Intention (Intention to Re-bargain) Driven by Culture of Thai and Chinese Consumers

Main Article Content

สาวิตรี สันติพิริยพร
ชุตินนท์ พุทธิวาณิชย์

Abstract

This research aims to investigate the bargaining attitude and bargaining intention (intention to re-bargain) driven by culture of Thai and Chinese consumers when buying apparel product. The survey took place in major apparel markets in Bangkok such as Chatuchak Market, Center One, and so on, according to their bargaining-prone environment. The opinionnaires were conveniently distributed to Thai and Chinese consumers. With samples of 198 Thai consumers and 116 Chinese consumers, the results generated by Structural Equation Modeling show that both Thai and Chinese consumers’ bargaining attitude affected bargaining intention and their culture affected both bargaining attitude and intention. For managerial and marketing application, as international companies go global and companies in the Asia-Pacific region continue to export and become more international, culture will become more and more important. The apparel shop who tends to be flexible with the price will be the winner. For the limitations, this research did not include age as a factor driving bargaining attitude and bargaining intention; that was, it could harm the generalization of the results. For future research, it will be interesting to compare the results of different countries to see if there are highly significant differences.

Article Details

How to Cite
[1]
สันติพิริยพร ส. and พุทธิวาณิชย์ ช. 2018. Apparel Bargaining Attitude and Bargaining Intention (Intention to Re-bargain) Driven by Culture of Thai and Chinese Consumers. Journal for Community Development and Life Quality. 3, 1 (Jul. 2018), 57–67.
Section
Research Articles

References

Cakravastia, A. and N. Nakamura. 2002. Model for negotiating the price and due date for a single order with multiple suppliers in a make-to-order environment. International Journal of Production Research 14: 3425–3440.

Campbell, N. C. G., J. L. Graham, A. Jolibert and H. G. Meissner. 1988. Marketing negotiations in France, Germany, the United Kingdom, and the United States. Journal of Marketing 52: 49–62.

Chen, M. 1995. Asian Management Systems: Chinese, Japanese and Korean Styles of Business. Thomson Business Press, London, UK.

Engholm, C. 1991. When Business East Meets Business West: The Guide to Practice and Protocol in the Pacific Rim. John Wiley & Sons, New York, NY.

Euromonitor International. 2013. Apparel in Thailand. (Online). Available: http://www.euromonitor. com/apparel-in-thailand/report (November 5, 2013).

Herrmann, G.M. 2004. Haggling spoken here: Gender, class, and style in US garage sale bargaining. Journal of Popular Culture 38: 55–81.

Johnston, W. J. and T. V. Bonoma. 1984. The effect of power difference on the outcome of consumer bargaining situations. Advances in Consumer Research 11: 170–174.

Kwon, K. N., D. W. Schumannand and A. Fairhurst. 2010. Consideration of an expected future deal in assessing the value of a present deal: Forward-looking bargain shopping. Journal of Business Research 63: 84–90.

Lee, D.Y. 2000. Retail bargaining behavior of American and Chinese customers. European Journal of Marketing 34: 190–206.

Maxwell, S., P. Nye and N. Maxwell. 2003. The wrath of the fairness-primed negotiator when the reciprocity norm is violated. Journal of Business Research 56: 399–409.

Meng, J. and S. A. Nasco. 2009. Cross-cultural equivalence of price perceptions across American, Chinese, and Japanese consumers. Journal of Product and Brand Management 18: 506–516.

Nunnally, J. C. and I. H. Bernstein. 1994. Psychometric Theory. McGraw-Hill, New York, NY.

Nuttavuthisit, K. 2011. Consumption and Marketing: The Asian Perspectives and Practices. Sasin Graduate Institute of Business Administration of Chulalongkorn University, Bangkok, Thailand.

Osman-Gani, A. A. and J.-S Tan. 2002. Influence of culture on negotiation styles of Asian managers: An empirical study of major cultural/ethnic groups in Singapore. Thunderbird International Business Review 44: 819–839.

Patton, C. and P.V.S Balakrishnan. 2010. The impact of expectation of future negotiation interaction on bargaining processes and outcomes. Journal of Business Research: 63, 809–16.

Puncreobutr, V. 2014. Professional and cross-cultural competences of Thai graduates to work in ASEAN context. Journal of Community Development and Life Quality 2(3): 225–232.

Simonson, A. 1991. Examining consumer losses and dissatisfaction due to broken sales and service agreements. Journal of Consumer Satisfaction Dissatisfaction and Complaining Behavior 4: 50–61.

Stroeker, N. and G. Antonides. 1997. The process of reaching an agreement in second-hand markets for consumer durables. Journal of Economic Psychology 18: 341–367.

Swierczek, F. W. 1990. Culture and negotiation in the Asian context: Key issues in the marketing of technology. Journal of Managerial Psychology 5: 17–24.

Thai Trade Center, North America. 2011. Thai textile and apparel industry. (Online). Available: http://www.thaitradeusa.com/home/?page_id=2081 (November 5, 2012).

Tung, R. 1984. How to negotiate with Japanese. California Management Review 26: 62–77.

Vieregge, M. and S. Quick. 2011. Cross-cultural negotiations revisited: Are Asian generations X and Y members negotiating like their elders? Cross Cultural Management: An International Journal 18: 313–326.

White, S. B. and M. A. Neale. 1994. The role of negotiator aspirations and settlement expectancies in bargaining outcomes. Organizational Behavior and Human Decision Processes 57: 303–317.