Knowledge Management Model of Community Business at Ban Kiu Lae Noi and Ban Kiu Lae Luang in San Pa Tong District, Chiang Mai Province

Abstract

This qualitative research aims to study Ban Kiu Lae Noi and Ban Kiu Lae Luang’s knowledge management of community business and model for knowledge management of community business. The seven participants were local carvers purposively selected. The data were collected and analyzed by Delphi technique. The results showed that the valuable knowledge and experience was instilled in each carver. There was no systematically written record on the knowledge. It was suggested that the community business should develop a knowledge management model through collecting, synthesizing and summarizing the carving knowledge. In addition, the knowledge should be published in the form of printed materials or video or  websites so that the local wisdom will be available for the public, which can help developing the community business to succeed and encourage community members to focus on conservation and development of heritage crafts and to be learning community.