Thailand’s E-Government: Changing Definition and Development
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Published:
Dec 21, 2020
Keywords:
E-Government Digital Government Definition Development
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Abstract
Since the 1990s, many countries have adopted E-Government, E-Governance, and Digital Government to the public management. This article aimed to apprehend the definitions of these terms. Furthermore, it aimed to find out how far the Thai government has developed E-Government and compare the level of E-Government development of Thailand with that of the world society, specifically with ASEAN countries through methods of review the literature and related research. The findings revealed that E-Government, E-Governance, and Digital Government were the methods whereby the governments used ICTs to increase the efficiency of management and effective delivery of public services. Yet, all three of these terms were differed in methods, scope, and focus. In the late 1990s, E-Government reform began in Thailand and evolved into a Digital Government at present. According to the UN survey in 2018, Thailand's E-Government development level was ranked 73rd in the world and 4th in ASEAN. An implication for the strategy conducive to the successful development of the Digital Government is to speed up the development of infrastructure in the aspects of telecommunication, online services, as well as human capital development.
Article Details
How to Cite
Mhuentoei, T. . . (2020). Thailand’s E-Government: Changing Definition and Development. INTHANIN THAKSIN JOURNAL THAKSIN UNIVERSITY, 15(2), 129–152. retrieved from https://so02.tci-thaijo.org/index.php/HUSOTSU/article/view/246606
Section
บทความวิชาการ
References
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สำนักงานคณะกรรมการข้าราชการพลเรือน. (2561). แผนปฏิบัติการด้านการสร้างและพัฒนากำลังคนภาครัฐเชิงกลยุทธ์เพื่อการไปสู่ดิจิทัลไทยแลนด์ พ.ศ.2561-2565. สืบค้นเมื่อ 12 มกราคม 2563, จาก http://www.ocsc.go.th/digital_skills2
สำนักวิชาการ สำนักงานเลขาธิการสภาผู้แทนราษฎร. (2558). การบริหารจัดการภาครัฐ : รัฐบาลอิเล็กทรอนิกส์ (E-Government). สืบค้นเมื่อ 12 มกราคม 2563, จากhttps://library2.parliament.go.th/ejournal/content_af/2558/apr2558-2.pdf
¬¬สำนักวิชาการ สำนักงานเลขาธิการสภาผู้แทนราษฎร. (2559). ภาครัฐไทยกับการเข้าสู่รัฐบาลดิจิทัล. สืบค้นเมื่อ 12 มกราคม 2563, จาก https://library2.parliament.go.th/ejournal/content_af/2559/mar2559-7.pdf
Bedi, K., Singh, P. J., & Srivastava, S. (2001). Government @ net: new governance opportunities for India. New Delhi: Sage Publications.
Bertrand, A. (2019). How does digital government become better government?. Retrieved January 13, 2020, from https://www.ey.com/en_jp/government-public-sector/how-does-digital-government-become-better-government
Bovaird, T. (2005). “E-Government and E-Governance: Organizational implications, options, and dilemmas,” In Khosrow-Pour, M. (Ed.), Practicing E-Government: A Global perspective, 43-61. UK: Idea Group Publishing.
European Union: EU. (2019). Digital economy and society index report 2019 - digital public services. Retrieved January 17, 2020, from https://ec.europa.eu/digital-single-market/en/desi
Gardiner, B. (2015). E-Government is pass? – digital government is the future: report. Retrieved January 13, 2020, from https://www.cio.com/article/3497027/E-Government -is-pass-digital-government-is-the-future-report.html
Gronlund, A. & Horan, T. A. (2005). Introducing e-Gov: History, definitions, and issues, communications of the Association for Information Systems. 15(39), 713-729. Retrieved January 16, 2020, from https://pdfs. semanticscholar.org/ fca4/ eb44b8b2cfbca 54c9c6460661b83e3173451.pdf
Kosorukov, A. A. (2017). Digital government model: Theory and practice of modern public administration, Journal of Legal, Ethical and Regulatory Issues. 20(3), 1-10. Retrieved January 14, 2020, from https://www.abacademies.org/articles/ Digital-government-model-theory-and-practice-of-modern-public-administration-1544-0044-20-3-141.pdf
McNeil, J. (2018). What does digital government really mean?. Retrieved January 13, 2020, from https://www.govloop.com/ community/blog/digital-government-really-mean/
Miller, C. (2015). Digital government: Embracing the future. Retrieved January 15, 2020, from https://www.dga.or.th/upload/download/file_ bc597011ccdf66f2a05e 4dc162759d60.pdf
OECD. (2003). The E-Government imperative. Retrieved January 13, 2020, from https://www.oecd-ilibrary.org/governance/the-E-Government -imperative_9789264101197-en
OECD. (2014). Recommendation of the council on digital government strategies. Retrieved January 16, 2020, from https://www.oecd.org/gov/digital-government/ Recommendation-digital-government-strategies.pdf
Pacific Council on International Policy (PCIP). (2002). Roadmap for E-Government in the developing world. The Working Group on E-Government in the Developing World. Retrieved January 24, 2020, from https://www.pacificcouncil.org/sites/default/files/related_resources_files/e-gov.paper_.f.pdf
Sagarik, D., Chansukree, P., Cho, W., & Berman, E. (2018). E-Government 4.0 in Thailand: The role of central agencies. Retrieved January 13, 2020, from https://content.iospress.com/articles/information-polity/ip180006
Sarker, M. N., Wu, M., Liu, R., & Ma, C. (2018). Challenges and opportunities for information resource management for E-Governance in Bangladesh. Retrieved January 24, 2020, from https://www.researchgate.net/ publication/325998132_Challenges_and_Opportunities_for_Information_Resource_Management_for_E- Governance_in_Bangladesh
Shailendra, C., Palvia, J. & Sharma, S. S. (n.d.). E-Government and E-Governance: Definitions/Domain framework and status around the world. Retrieved January 13, 2020, from https://www.academia.edu/ 6283380/E-Government _and_E Governance_Definitions_Domain_Framework_and_Status_ around_the_World
The World Bank. (2002). Electronic government and governance: Lessons for Argentina. Retrieved January 13, 2020, from http://documents.worldbank.org/curated/en/ 527061468769894044/pdf /266390WP0E1Gov1gentina1Final1Report.pdf
UNESCO. (2011). ICTs as tools for improving local governance. Retrieved January 13, 2020, from http://portal.unesco.org/ci/en/ev.php-URL_ID=3038&URL_DO=DO_TOPIC&URL_SECTION=201.html
United Nations Public Administration Network. (2020). Electronic and mobile government. Retrieved January 15, 2020, from https://publicadministration.un.org/ publications/content/unpan.html
United Nations. (2001). Benchmarking E-government: A global perspective. Retrieved January 20, 2020, from https://publicadministration.un.org/en/research/un-e-government-surveys
United Nations. (2016). United Nations E-Government Survey 2016. Retrieved January 20, 2020, from https://publicadministration.un.org/en/research/un-e-government-surveys
United Nations. (2018). United Nations E-Government Survey 2018. Retrieved January 20, 2020, from https://publicadministration.un.org/en/research/un-e-government-surveys
