Knowledge Management for Business Enhancement of Community Enterprises of Lablab Bean, Mae Sot District, Tak Province
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This research focuses on the transformation of intellectual capital from knowledge management: the knowledge, experience, intellect, and skills accumulation of the community enterprises of lablab bean and brings to a business plan concept, applying the three main capitals of human, structure, and relation. In reasons of the field survey data, the community enterprises of lablab bean do not generally have any business plan, but rather proceed through trials and errors. Consequently, their organization's management has been increased the operating expense. The research objectives are to study the intellectual capital of the Community Enterprises of lablab bean, to study the knowledge management of the Community Enterprises of lablab bean and to apply knowledge gained from the intellectual capital to the business planning. The results demonstrate that human capital emphasizes members’ development by knowledge transfer from previous generation to current generations for more than 50 years in lablab bean selection and raw material-inventory. Structural capital is a small and flexible organization and good cooperation to Social Development Office, Tak Provincial, Industrial Office, Tak Provincial Government’s Office, Naresuan University, Mae Sot Commercial Office, and groups of farmers for accelerated production, cost- reduction, and packaging, which maintain to taste and smell of lablab bean in origins. Relationship capital focuses on taking care of customer services as impression and repurchase. Knowledge management as the SEGI Model points out that tacit knowledge has been in a head and members of lablab bean selection, bean deep fired through workshop training attendance in marketing to cycle of continuous development. Business plan shows SWOT analysis, where the straight points are the plant of geographic identification and lablab bean product development to be approved by Community Product Standard, Food and Drug Administration as well as Good Manufacturing Practice (GMP).
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