Motivational Factors and Organizational Climate Affecting Job Happiness of Employees in a Fast - Food Business Brand in Bangkok

Abstract

The purpose of this was to (1) examine the level of motivation factors influencing the job performance of fast-food business employees in Bangkok, (2) study the level of organizational climate among fast-food business employees in Bangkok, (3) assess the level of job happiness among fast-food business employees in Bangkok, (4)investigate the impact of motivation and organizational climate on job happiness among fast-food business employees in Bangkok. Data were analyzed using descriptive statistics.
The sample consisted of 384 employees from a fast-food brand in Bangkok. Data analysis included descriptive statistics (frequency, percentage, mean, and standard deviation) and inferential statistics (t-test, one-way ANOVA, and multiple regression analysis).
The results of the study revealed that :
1. overall motivation factors were at the highest level, with responsibility being the most significant factor. The overall organizational climate was also at the highest level, with organizational structure being the most notable aspect. Job happiness was at a high level, with family well-being ranked highest.
2. Employees with different gender, age, marital status, education level, job
position, work experience, salary, and working hours per day showed no significant differences in job happiness.
3. Motivation factors such as responsibility, work achievement, salary, supervision, organizational climate, conflict management, rewards and punishments, risk, and organizational structure significantly influenced job happiness among fast-food business employees in Bangkok.