The Factors Affecting Working Efficiency of Public Servants of Nongkhaem District Office, Bangkok

Abstract

This research aimed to 1) study the personal factors of civil servants in the Nong Khaem District Office, Bangkok, that affect their work efficiency, and 2) study the factors that affect their work efficiency. This research was quantitative research and the
population used in the study consisted of 128 civil servants in the Nong Khaem District Office. The research instrument was a questionnaire and the statistics used for analysis included mean, percentage, standard deviation, one-way analysis of variance, and Scheffe's test for identifying the difference in the means of pairs.
The results of the study revealed that:
1) The personal factors that affect the work efficiency of civil servants in the Nong Khaem District Office, Bangkok, included gender, age, job position, and length of service. These factors affected the opinions of civil servants in the Nong Khaem District Office, with reference to statistically significant level, both overall and individually.
2) The factors that affect the work efficiency of civil servants in the Nong Khaem District Office were overall at a high level overall, with an average score of 4.30. The primary factor was the motivation to work, which encompassed support, admiration, and rewards for civil servants who engaged in learning, developed innovations, or demonstrated effectiveness in their work performance. The second factor was the convenient, safe, and efficient working environment with sufficient materials, equipment, and tools for work.