Perception and Expectation of Faculty of Social Sciences and Humanities’ Employees Toward Mahidol University’s Flexible Health Benefits

Abstract

This research aimed 1) to study the level of perceptions and expectations towards Mahidol University (MU)’s flexible health benefit program, 2) to study the differences of perceptions and expectations of Faculty of Social Sciences and Humanities’ Employees toward MU’s flexible health benefits according to personal classification factors, and 3) to present guidelines for developing MU’s flexible health benefits to be more effective and efficient. Questionnaires were distributed to collect data from the sample group of all 116 MU’s Faculty of Social Sciences and Humanities personnel. Descriptive statistics were employed to analyze and explain data related to the respondents' individual characteristics. Independent-samples t-test and One-Way ANOVA statistical methods were used to test the hypotheses. Some interesting findings included employees with sex, job type, job tenure, salary level, marital status and right to health benefit differences did not perceive MU’s flexible health benefit program differently, except those who had an age difference. Furthermore, employees with sex, age, job tenure, salary level, marital status, and right to health benefit differences did not expect MU’s flexible health benefits differently, except those who differed in job types.