Formulation of Competency Development Plan of Siriraj Information Technology Department to Help Drive the Organization Toward Success

Abstract

Driving organizations toward success in a competitive world and the era of digital disruption is challenging. It also requires competent information technology personnel to play an important role in this era. This also means that organizations that want to achieve their strategic objectives and goals must have a well-designed competency development plan for technology personnel. This article highlights the important steps in creating an individual competency development plan for personnel of Siriraj Information Technology Department, Faculty of Medicine Siriraj Hospital, Mahidol University. The process begins with assessing the organization's needs or goals; identifying competency gaps; evaluating employee competency; setting clear personnel competency development goals liking with the goals of the organization; and finally having appropriate training programs and human resource development plans. This will help the information technology personnel to have necessary skills and knowledge to cope with increasingly severe cyber threats and attacks nowadays. Furthermore, the information technology personnel will gain more understanding of laws and regulations related to current computer systems and cyber security. Finally, having an effective personnel competency development plan will help the information technology personnel progress in their careers. Ultimately, the organization overall will gain a competitive advantage and achieve long-term and sustainable success.