THE PERSONNEL ADMINISTRATION FOR EXCELLENCE OF MEDIUM- SIZED ESTABLISHMENTS IN PHRA NAKHON SI AYUTTHAYA PROVINCE

Abstract

The objectives of this research paper were 1) to study the current state of personnel administration for excellence of medium-sized enterprises in Phra Nakhon Si Ayutthaya Province, 2) to study the principles and theories related to personnel administration for excellence, 3) to propose a method of personnel administration for excellence of medium-sized enterprises in Phra Nakhon Si Ayutthaya Province. There were 3 steps of research methods, namely Step 1: Study the current state of personnel administration for excellence of medium-sized enterprises by using questionnaires with 118 managers of medium-sized enterprises in Phra Nakhon Si Ayutthaya Province. Step 2 studied the principles and theories related to personnel administration for excellence by analyzing the data with content analysis. The third step was to propose a method of personnel administration for excellence of medium-sized enterprises by using questionnaires to collect opinions from 9 experts. The statistics used to analyze the data were percentage, mean and standard deviation. Results of the research were summarized as follows: 1) the current state of personnel administration for excellence of medium-sized enterprises in Phra Nakhon Si Ayutthaya Province in overall was at a high level. When considering each aspect, it was at a high level of practice in all aspects. 2) The principles and theories related to personnel administration for excellence consisted of personnel administration, management, management towards excellence, and assessment, and 3) a method of personnel administration for excellence of medium-sized enterprises in Phra Nakhon Si Ayutthaya Province found that administration to excellence in 6 aspects, management in 4 areas, personnel administration in 5 areas had the possibilities and usefulness at the highest level.