A Study of Satisfaction of the Electronic Document System of Mahamakut Buddhist University Staffs

Abstract

This article aims to study the level of satisfaction with using the Electronic Document System of staff members at Mahamakut Buddhist University. It is a quantitative research using survey techniques. The sample group is staff members at Mahamakut Buddhist University. The research tool is performed by using questionnaire and analyzed data by descriptive statistics such as percentage, mean, and standard deviation.

The result reveals the satisfaction of using the Electronic Document System among staffs at Mahamakut Buddhist University can be divided into three aspects in the followings: 1) the use of the Electronic Document System: from the study, the staffs' opinion level on using the Electronic Document System overall has a high level (=3.57; S.D.=0.54). 2) Fast data transmission: it is a high level in overall (=3.54; S.D.=0.55). 3) Information retention: it is a moderate level in overall (=3.44; S.D.=0.57). The body of knowledge gains from the study indicates that 1) use of the Electronic Document System consists of (1) understanding the system; (2) reducing redundancy; (3) understanding the filing clerk; (4) creating an alert system; (5) being auditable; 2) the data transmission consists of (1) being quick; (2) creating a stable system; (3) good search efficiency; (4) linking to the sender-receiver email; and 3) information retention consists of (1) secure access to data; (2) preventing the data loss; (3) reconnecting the old data.