Administrative Guidelines for Building Confidence in Child Development Centers under Local Administrative Organizations in Rayong Province

Abstract

This research aimed to: 1) A study of executive-level management expertise to build trust and confidence, 2) analyze management approaches for building trust, and 3) present management approaches for building trust of Early Childhood Development Centers under Local Administrative Organizations in Rayong Province. This study employed a mixed-methods research design. For the quantitative research, the sample consisted of 191 civil servant teachers and educational personnel under Local Administrative Organizations in Rayong Province. The research instrument was a questionnaire with a reliability coefficient of 0.99. The statistics used included percentages, means, and standard deviations. For the qualitative research, the key informants consisted of local administrative executives, chief executives of local administrative organizations, local education personnel, and civil servant teachers and educational personnel under Local Administrative Organizations in Rayong Province, totaling 17 persons. The data were analyzed using content analysis and presented descriptively. The research findings revealed that:

            1) the overall management for building trust of Early Childhood Development Centers under Local Administrative Organizations in Rayong Province was at a high level. When considered by dimension, one dimension—information disclosure—was at the highest level, while the other four dimensions were at a high level; 2) the analysis of management approaches for building trust of Early Childhood Development Centers identified five components: participation, information disclosure, creation of a safe atmosphere and environment, knowledge and skills, and monitoring and follow-up; and 3) the proposed management approach for building trust of Early Childhood Development Centers comprised six dimensions within each component, namely objectives, mission, vision, strategies, goals, and outcomes. These were presented based on systems theory, resulting in management approaches for building trust of Early Childhood Development Centers under Local Administrative Organizations in Rayong Province.