Leveraging Generational Dynamics to Foster Sustainable Innovation in Organizational Development

บทคัดย่อ

The evolving structure of the twenty-first-century workforce presents significant challenges for organizations due to the increasing presence of employees from multiple generations, each with distinct values, attitudes, and work approaches. Effectively managing generational interactions is essential for enhancing organizational efficiency, innovation, and sustainable development. This article explores the psychological traits and work-related values of Baby Boomers, Generation X, Generation Y, and Generation Z, and how these influence workplace attitudes and cross-generational learning. While existing literature often emphasizes top-down knowledge transfer, this study highlights the underexplored potential of reciprocal intergenerational learning. Drawing on theories of organizational dynamics, generational behavior, innovation, and sustainability, the study proposes a participatory learning model that facilitates creative knowledge exchange and collaboration. It also emphasizes the importance of inclusive leadership and strategic policy in building adaptive organizational cultures. Despite widespread discussion of generational conflict, few studies provide actionable strategies to leverage generational differences as innovation drivers. This study addresses that gap by introducing the Intergenerational Synergy Framework and Innovation through Generational Collaboration, aiming to integrate generational diversity into strategies aligned with environmental, social, and governance (ESG) objectives.