A Prototype System for Advising and Guiding The Legal Processes in Computer Crime Prosecution for Police Cadets in Investigation Internship Using LINE Chatbots

Abstract

Nowadays, information and communication technology plays an increasingly crucial role in human daily life. As a result, criminal activity has evolved from traditional crime to computer-related crime, such as social media fraud, offenses associated with the misuse of the internet, and romance scams. However, the police cadets who are in the investigation internship do not usually understand the process of prosecution in relation to the Computer-Related Crime Act and the guidelines for victimization prevention. This research aims to develop a LINE chatbot for advising and guiding the legal process and enhance the knowledge base of the law relating to the Computer-Related Crime Act for police cadets which is applicable to their criminal investigation internship. In this research, we categorized the methodology into two stages, including: 1) the process of data collection on the violation of the Computer-Related Crimes Act and 2) the process of LINE chatbot development for advice and guidelines for legal proceedings. This research is particularly beneficial to police cadets in the criminal investigation internship so that they have an understanding of operating procedures and are able to effectively give helpful advice to the victims of computer-related crime.