Development of Information System to Support the Performance Evaluation of Academic Staff at the Faculty of Engineering, Mahasarakham University.

Abstract

            This research aimed to: investigate the required components and procedure of the information system development to support the academic staff’s performance evaluation in the Faculty of Engineering, Mahasarakham University; create and develop a supportive information system; evaluate the effectiveness of the supportive information system; and examine the participant’s satisfaction toward the functionality of the information system. In this respect, the researcher utilized 5 concepts and theories to develop the information system including Systems Investigation; Systems Analysis; Systems Design; Systems Development; and Systems Implementation. The research conducted in this time is divided into 4 phases: Phase 1, Studying the components and steps of the information system, leading 2 steps in system development according to the concept of system development. Which consists of a system development principle in 5 steps: system study and system analysis Used in the study of components and procedures of information systems. Phase 2, Creation and development of information systems, leading 3 steps in system development based on the concept of system development. Which consists of 5 main system development steps: System design, system development and implementation Used in the development of the information system. Phase 3, Assess the quality of the information system; and phase 4, Of the satisfaction assessment of the use of the information system. Meanwhile, several research tools were used in this study comprising: 1) Semi-structured interview; 2) The developed information system; 3) Information systems assessment form for 2 specialists, content and design of information systems and computer programs; 4) Quality Assessment Form for Information Systems; and 5) The evaluation form on the participant’s satisfaction on the information system. In term of data analysis, the researcher analyzed and synthesized the data in various aspects gained from the interview with 7 members of the faculty’s management team, the information system evaluation by 6 specialists, and the evaluation and satisfaction on the information system’s effectiveness by 40 participants. The result was given through a descriptive analysis, mean score, and standard deviation (S.D.) as follows.

1. According to the investigation on the information system procedures and procedures revealed that the four basic components of information systems., it was found that the basic components of the information system should be consisted of 4 key components: 1) Input including Objectives; Content (components, indicators, and criteria); Tool; and Evaluator; 2) Process including System Operational Procedure; Data Collection; and Data Analysis; 3) Output including Staff’s Performance Evaluation Report; Information System Quality; and Participant’s Satisfaction on the Information System; and 4) Feedback including Participant’s Feedback; and Evaluator’s Feedback

2. The study outcome was resulted as the information system . This developed system was evaluated by the specialists in 2 issues including: 1) System Content – the system information system was rated with high score ( = 4.14, S.D. = 0.49); and 2) System and Software Design – the information system was rated with highest score (= 4.14, S.D. = 0.49)

3. According to the evaluation on the information system, the system evaluators identically rated the information system with high score for all components including: 1) User Requirement Specification                 ( = 4.15, S.D. =0.52); 2) System Functionality ( = 4.07, S.D. =0.47); 3) Ease of Use    ( = 4.10, S.D.=0.40);         4) Effectiveness ( = 4.13, S.D.=0.44); and 5) Data Safety ( = 4.08, S.D.=0.49).

4. In term of the participant’s satisfaction on the information system, they were satisfied with the following issues: 1) Data Safety with highest score (=4.63 , S.D.=0.54); 2) Ease of Use with high score (=4.44, S.D.=0.38) ; and 3) System Accuracy with high score (=4.41 , S.D.=0.34).