Organizational Learning for the Establishment and Development of Enterprises
Keywords:
Development, Enterprise, Establishment, Organizational learningAbstract
Enterprises were significant organizations for job creation and economic development. In Thailand, the advancement of enterprises was promoted through government policies that encouraged the utilization of knowledge for enterprise development. However, there were few studies related to organizational learning (OL) in the TCI database over the past ten years. This effort is sought to generate income for the population and stimulate economic circulation. This research recognized the importance of establishing and developing enterprises and thus studied 1) the characteristics of organizational learning (OL) in the establishment and development of enterprises, and 2) the challenges encountered in OL during the establishment and development of enterprises from successful enterprises. The study selected co-founders or managers experienced in the early or early-expansion stages from enterprises established for 5 to 10 years. The enterprises were operating in the digital era that had successfully received government tax support as targeted businesses. Semi-structured, in-depth interviews with a dynamic interviewing approach were
employed, and data saturation was reached at 17 informants. From the thematic analysis, the findings
revealed that OL during enterprise establishment and development was divided into three stages:
the early stage, the expansion stage, and the maturity stage. Key roles were played by co-founders, top-level
executives, senior managers, mid-level managers, and operational employees at each respective stage.
The results explained the OL processes, the challenges faced in each stage, and how obstacles were overcome. It also presented a model for establishing and developing enterprises in Thailand through OL.
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