The Causal Relationship Model Between Strategic Human Resource Management and Organizational Resilience on Organizational Performance in The Electronic Industry

Authors

  • Janjirapon Panyindee คณะวิทยาการจัดการ มหาวิทยาลัยราชภัฏนครปฐม

Keywords:

Strategic human resource management, Organizational resilience, Organizational performance

Abstract

The objectives of this research were to 1) analyze the causal relationship model between strategic human resource management and organizational resilience on organizational performance in the electronic industry, and 2) study the approaches of strategic human resource management. The questionnaire was used as the tool for data collection from 240 HR managers or supervisors. In addition, the three informants were executives or owners in the electronic industry by the in-depth interview. The data was analyzed by structural equation modeling.

The results indicated as following; 1) the causal relationship model between strategic human resource management and organizational resilience on organizational performance in the electronic industry was congruent with the empirical data (CMIN/DF = 1.420, GFI = 0.951, TLI = 0.980, CFI = 0.985, RMSEA = 0.042); and 2) The approaches of strategic human resource management were suggested as;  recruiting and staffing to suit the position and organization,  multi-skill and reskill training, pay for performance, rewards and benefits, performance based result, link between performance and compensation,  a systematic performance appraisal, opportunities for employee participation.

References

Al-Ayed, S. I. (2019). The impact of strategic human resource management on organizational resilience: an empirical study on hospitals. Verslas: teorija ir praktika, 20(1), 179-186.

Allui, A., & Sahni, J. (2016). Strategic human resource management in higher education institutions: Empirical evidence from Saudi. Procedia-Social and Behavioral Sciences, 235, 361-371.

Awwad, A. S., Al Khattab, A. A., & Anchor, J. R. (2013). Competitive priorities and competitive advantage in Jordanian manufacturing. Journal of Service Science and Management, 6, 69–79.

Bento, F., Garotti, L., & Mercado, M. P. (2021). Organizational resilience in the oil and gas industry: A scoping review. Safety science, 133, 105036. https://doi.org/10.1016/j.ssci.2020.105036

Bouaziz, F., & Hachicha, Z. S. (2018). Strategic human resource management practices and organizational resilience. Journal of Management Development, 37(7). 537-551. https://doi.org/10.1108/JMD-11-2017-0358

Channa, N. A., Shah, S. M. M., & Ghumro, N. H. (2019). Uncovering the Link between Strategic Human Resource Management and Crisis Management: Mediating Role of Organizational Resilience. Annals of Contemporary Developments in Management & HR (ACDMHR), 1(2), 15-27.

Chen, C. J., & Huang, J. W. (2009). Strategic human resource practices and innovation performance—The mediating role of knowledge management capacity. Journal of business research, 62(1), 104-114. https://doi.org/10.1016/j.jbusres.2007.11.016

Chen, R., Xie, Y., & Liu, Y. (2021). Defining, conceptualizing, and measuring organizational resilience: A multiple case study. Sustainability, 13(5), 1-25. https://doi.org/10.3390/su13052517

Cook, K. S., Cheshire, C., Rice, E. R., & Nakagawa, S. (2013). Social exchange theory. Retrieved from https://link.springer.com/chapter/10.1007/978-94-007-6772-0_3.

Department of Industrial Works. (2021). Cumulative statistics of the number of factories that are allowed to operate (Open) according to the Factory Act 1992 and the Factory Act 2019 (No. 2) Classified by major industries by category at the end of 2020. Retrieved from https://www.diw.go.th/webdiw/static-fac/.

Duchek, S. (2020). Organizational resilience: a capability-based conceptualization. Business Research, 13(1), 215-246. https://doi.org/10.1007/s40685-019-0085-7

El Dessouky, N. F., & Al-Ghareeb, A. (2020, November). Human resource management and organizational resilience in the era of COVID-19: theoretical insights, challenges and implications. In 2020 Second International Sustainability and Resilience Conference: Technology and Innovation in Building Designs (51154) (pp. 1-6). IEEE. DOI: 10.1109/IEEECONF51154.2020.9319967

Haddadzadeh, A., & Paghaleh, M. S. (2012). The role of human resource system on crisis Resolve. International Journal of Economics and Management Engineering, 6(11), 3270-3276.

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis. (7th ed.). New Jersey: Pearson Prentice Hall.

Jiang, K., & Messersmith, J. (2018). On the shoulders of giants: A meta-review of strategic human resource management. The International Journal of Human Resource Management, 29(1), 6-33. https://doi.org/10.1080/09585192.2017.1384930

Kaiwan, Y. (2013). Structural equation modeling by Amos. Bangkok: Chulalongkorn University.

Kiatsanpipop, A. (2019). Disruptive technology. Retrieved from https://dl.parliament.go.th/handle/lirt/543777

Kline, R. B. (2011). Principles and practice of structural equation modeling. (3rd ed.). New York: The Guilford Press.

Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience through strategic human resource management. Human Resource Management Review, 21(3), 243-255. https://doi.org/10.1016/j.hrmr.2010.07.001

Lengnick-Hall, M. L., Lengnick-Hall, C. A., Andrade, L. S., & Drake, B. (2009). Strategic human resource management: The evolution of the field. Human Resource Management Review, 19(2), 64-85. https://doi.org/10.1016/j.hrmr.2009.01.002

Limphothong, S. (2007). Strategic human resource management of electrical and electronics appliance manufacturing firms in Thailand. (Doctoral dissertation). Ramkhamhaeng University. Bangkok.

Ministry of Industrial. (2017). National Industrial Development Master Plan. Retrieved from http://www.oie.go.th/assets/portals/1/fileups/2/files/Industrial%20Master%20 Plan/National_Industrial_Development_Master_Plan.pdf.

Ngoc Su, D., Luc Tra, D., Thi Huynh, H. M., Nguyen, H. H. T., & O’Mahony, B. (2021). Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam. Current Issues in Tourism, 24(22), 3189-3205. https://doi.org/10.1080/13683500.2020.1863930

Oparanma, A. O., & Ulunma, E. P. (2019). Organizational Resilience and Corporate Performance of Deposit Money Bank in Port Harcourt, Nigeria. International Journal of Business and Management Future, 3(2), 1-12. https://doi.org/10.46281/ijbmf.v3i2.357

Pallant, J. (2010). SPSS Survival Manual: A Step-by-Step Guide to Data Analysis Using IBM SPSS. (4th ed.). Maidenhead: Open University Press.

Prayag, G., Chowdhury, M., Spector, S., & Orchiston, C. (2018). Organizational resilience and financial performance. Annals of Tourism Research, 73(C), 193-196. DOI: 10.1016/j.annals.2018.06.006

Rai, S. S., Rai, S., & Singh, N. K. (2021). Organizational resilience and social-economic sustainability: COVID-19 perspective. Environment, Development and Sustainability, 23(8), 12006-12023. https://doi.org/10.1007/s10668-020-01154-6

Rangsungnoen, G. (2011). Factor analysis by SPSS and AMOS for research. Bangkok: SE-Education.

Rehman, K. U., Mata, M. N., Martins, J. M., Mariam, S., Rita, J. X., & Correia, A. B. (2021). SHRM Practices Employee and Organizational Resilient Behavior: Implications for Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(2), 1-14. https://doi.org/10.3390/joitmc7020159

Rovinelli, R. J., & Hambleton, R. K. (1976). On the use of content specialists in the assessment of criterion-referenced test item validity. Retrieved from https://files.eric.ed.gov/fulltext/ED121845.pdf

Shahnawaz Adil, M. (2015). Strategic human resource management practices and competitive priorities of the manufacturing performance in Karachi. Global Journal of Flexible Systems Management, 16(1), 37-61.

Shrivastava, S., Sonpar, K., & Pazzaglia, F. (2009). Normal accident theory versus high reliability theory: a resolution and call for an open systems view of accidents. Human Relations, 62(9), 1357-1390. https://doi.org/10.1177/0018726709339117

Sivalogathasan, V. (2008). The human resource management and business strategy: Practice in the electronic industry in Thailand. Retrieved from https://www.researchgate.net/publication/321009888_THE_HUMAN_RESOURCE_MANAGEMENT_AND_BUSINESS_STRATEGY_PRACTICES_IN_THE_ELECTRONIC_INDUSTRY_IN_THAILAND

Skaggs, B. C., & Youndt, M. (2004). Strategic positioning, human capital, and performance in service organizations: A customer interaction approach. Strategic Management Journal, 25(1), 85-99. https://doi.org/10.1002/smj.365

Snape, E., & Redman, T. (2010). HRM practices, organizational citizenship behaviour, and performance: A multi‐level analysis. Journal of Management Studies, 47(7), 1219-1247. https://doi.org/10.1111/j.1467-6486.2009.00911.x

Triatmanto, B., & Nursyamsi, I. (2011). Strategic human resources management, organizational change, organizational resilience and improvement of organization performance on the hospitality industry. Retrieved from https://www.semanticscholar.org/paper/STRATEGIC-HUMAN-RESOURCES-MANAGEMENT%2C-CHANGE%2C-AND-Triatmanto/808c40d2ff492914ef1ac4feb3e46ed095b2a532

Vanichbuncha, K. (2014). Statistics analysis: statistics for management and research. (7th ed.). Bangkok: Chulalongkorn University.

Wang, F. J., Chich-Jen, S., & Mei-Ling, T. 2010). Effect of leadership style on organizational performance as viewed from human resource management strategy. African Journal of Business Management, 4(18), 3924-3936. https://doi.org/10.5897/AJBM.9000239

Yongpisanphob, W. (2021). Industry Outlook 2021-2023: Electronics. Retrieved from https://www.krungsri.com/th/research/industry/industry-outlook/Hi-tech-Industries/Electronics/IO/io-Electronics-21.

Zehir, C., Gurol, Y., Karaboga, T., & Kole, M. (2016). Strategic human resource management and firm performance: The mediating role of entrepreneurial orientation. Procedia-Social and Behavioral Sciences, 235, 372-381. https://doi.org/10.1016/j.sbspro.2016.11.045

Downloads

Published

2022-06-17

How to Cite

Panyindee, J. . (2022). The Causal Relationship Model Between Strategic Human Resource Management and Organizational Resilience on Organizational Performance in The Electronic Industry. Journal of Business Administration The Association of Private Higher Education Institutions of Thailand, 11(1), 55–69. Retrieved from https://so02.tci-thaijo.org/index.php/apheitvu/article/view/251800

Issue

Section

Research Articles