The Causal Relationship of Organizational Effectiveness of Logistics Service Providers in Thailand in the Viewpoint of Management and Subordinates Levels
Keywords:
Organizational Effectiveness, Transformational Leadership, Organizational Culture, Innovation Climate, Logistics Service ProvidersAbstract
This research was a study of the causal relationship of organizational effectiveness of logistics service providers in Thailand. The purpose of the study was 1) to study the causal relationship of transformational leadership, organizational culture, innovation climate and organizational effectiveness of logistics service providers in Thailand 2) to analyze and check consistency of the causal relationship of transformational leadership, organizational culture, innovation climate and organizational effectiveness of logistics service providers in Thailand with empirical data.
The samples were management and staff in logistics service providers in both public and private organizations. The public organization was Thailand Post Company Limited, and private organizations were leading international logistics service providers. The samples were 644. The variables used in this research were four latent variables; organizational effectiveness, transformational leadership, organizational culture and innovation climate. The data was collected by using questionnaire. Statistics which used for analyze data were percentage, mean, standard deviation, path analysis and check consistency of the model of causal relationship of organizational effectiveness of logistics service providers with empirical data.
The result of analyzing data was found that the model of causal relationship of organizational effectiveness of logistics service providers was consistent with empirical data. Chi-square was 142.453, degree of freedom was 71, GFI was 0.970 and RMSEA was 0.044. Organizational effectiveness has the most direct effect from organizational culture, followed by transformational leadership and innovation climate. The effect size was 0.59, 0.48 and 0.19 respectively with significance level of 0.05. The variables in the model was able to explain variance of organizational effectiveness of logistics service providers by 89.30 percent.
References
Aarons, G. A., & Sommerfeld, D. H. (2012). Leadership, Innovation Climate, and Attitudes toward Evidence-Based Practice during a statewide Implementation. Journal of the American Academy of Child & Adolescent Psychiatry, 51(4), 423-431.
Adams, R., Bessant, J., & Phelps, R. (2006). Innovation management measurement: A review. International Journal of Management Reviews,8 (1), 21-47.
Ahmed, P. K. (1998). Culture and climate for innovation. European Journal of Innovation Management,1(1), 30-43.
Amabile, T. M., & Gryskiewicz, N. D. (1989). The Creative Environment Scales: Work Environment Inventory. Creativity Research Journal,2(4),231-253.
Ashraf, F., & Khan, M. A. (2013). Organizational innovation and organizational effectiveness among employees of cellular companies. Pakistan Journal of Psychological Research, 28 (1),1-24.
Avolio, B. J., Bass, B. M., & Jung, D. I. (1999). Re-examining the components of transformational and transactional leadership using the Multifactor Leadership Questionnaire. Journal of Occupational and Organizational Psychology, 72(4) 441-462.
Buchanan, D. A., & Huczynski, A. A. (2019). Organizational behaviour. Pearson UK.
Bunchaluay, P. (2013). Organizational culture, learning organization and organizational effectiveness of the court of justice: structural equation modeling. (Doctoral Dissertation).Bangkok. National Institute of Development Administration. Retrieved fromhttps://repository.nida.ac.th/handle/662723737/2915
Bass, B. M. (1985). Leadership and Performance Beyond Expectations. NY: The Free Press.
Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership.Thousand Oaks, CA: Sage.
Branch, D. (1990). Athletic director leader behavior as a predictor of intercollegiate athletic organizational effectiveness. Journal of Sport Management, 4 (2), 161-173.
Daft, R. L. (1999). Leadership: Theory and Practice. Orlando, FL: The DrydonOress.
De Dreu, C. K., & West M. A. (2001). Minority dissent and team innovation: The Importance ofparticipation in decision making. Journal of Applied Psychology, 86 (6), 1191-1201.
Denison, D. R. (1990).Corporate Culture and Organizational Effectiveness.NY: John Wiley & Sons.
Ekvall, G. (1996). Organizational Climate for Creativity and Innovation. European Journal of Work and Organizational Psychology, 5 (1), 105-123.
Glisson, C. (2015). The role of organizational culture and climate in innovation and effectiveness.Human Service Organizations: Management, Leadership & Governance, 39(4),245-250.
Gray, R. (2007). A climate of success: Creating the right organization climate for high performance.Amsterdam: Elsevier/ Butterworth-Heinemann.
Gregory, B. T., Harris, S. G., Armenakis, A. A., & Shook, C. L. (2009). Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes. Journal of business research, 62(7), 673-679.
Hartnell, C. A., & Walumbwa, F. O. (2011). Transformational leadership and organizational culture: Toward integrating a multilevel framework. In N. Ashkanasy., C. Wilderom., & M. Peterson (Eds.), The handbook of organizational culture and climate (2nd ed). (pp. 225–248). Los Angeles, CA: Sage. DOI:http://dx.doi.org/10.4135/9781483307961.n13
Hassan, Md. K. (2019). Transformational Leadership: A Constructive Analysis of Leadership Behavior. International Journal of Business and Management Invention,8 (3), 51-57.
Hoy, W. K., & Miskel, C. (1991). Educational administration: Theory, Research, and Practice. New York: McGraw-Hill, Inc.
Hurduzeu, R. E. (2015). The impact of Leadership on organizational performance. SEA- Practical Application of Science, 3(7),289-293.
Jaskyte, K. (2004). Transformational leadership, organizational culture, and innovativeness in nonprofit organizations. Nonprofit Management & Leadership, 15 (2),153-168.
Johannessen, J., Olsan, B., & Olaisen, J. (1999). Aspect of innovation theory based on Knowledge – management. International Journal of Innovation Management, 19(2), 121-139.
Jong, J. P. J. (2007). Individual innovation: the connection between leadership and employees’ innovative work behavior. EIM. Retrieved from Jong_jeroen_de_Ind_innovation_JJO_cropped.pdf
Kaiwan, Y. (2013). Multivariate Statistical Analysis for Research. Bangkok: Chulalongkorn University.
Kouzes, J. M., & Posner, B. Z. (1987). The Leadership Challenge: How to Get Extraordinary Things Done in Organizations. San Francisco: Jossey-Bass.
Kuhnert, K. W., & Lewis, P. (1987). Transactional and transformational leadership: A constructive developmental and analysis. Academy of Management Review, 12 (4), 648-657.
Lee, T. Z., & Tseng, Y. F. (2005). A Study of the Relationship between Organizational Culture and Organizational Effectiveness of the Electronic Industries in Taiwan. Retrieved from http://www.kurims.kyoto-u.ac.jp/~kyodo/kokyuroku/contents/pdf/1461-15.pdf
Lin, M. (2014). An Exploration on the Relationship of Transformational Leadership, Innovation Atmosphere and E-Commerce Organization Innovation. Open Journal of Social Science, 2(9),48-53.
Mott, P. E. (1972). The characteristics of effective organizations. New York: Harper and Row Publishers.
Neuman, W.L. (1991). Social Research Methods: Qualitative and Quantitative Approaches. Boston: Allyn and Bacon.
Ngo, J. C. (2015). The impact of innovation climate on organizational effectiveness. Journal of Asia Entrepreneurship and Sustainability, 11(6), 114–160.
Pratt, S. R., & Eitzen, D. S. (1989). Contrasting leadership styles and organizational effectiveness: The case of athletic teams. Social Science Quarterly,7(20), 311-322.
Puppatz, M. (2017). Assessing Organizational Culture and Investigating its link to Organizational Effectiveness(Doctoral dissertation).Lüneburg, Lower Saxony, Germany. Leuphana University.Retrieved from https://d-nb.info/1131354249/34
Quinn, R. E., & Rohrbaugh, J. (1983). A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis. Management science, 29(3), 363-377.
Rafferty, A. E., & Griffin, M. A. (2006). Perceptions of organizational change: A stress and coping perspective. Journal of Applied Psychology,91 (5), 1154-1162.
Rieley, J. B. (1993). The circular organization: how leadership can optimize organizational effectiveness. National Productivity Review,13 (1), 11-20.
Robbins, S. P., & Coulter, M. (2016). Management. (13th) New York : Pearson Education.
Rui, C., Emerson, M., & Luis, L. (2010). Transformational leadership and TQM implementation. Advance in Management,3 (6), 7-18.
Sackman, S. A. (2010). Culture and Performance. In N. Ashkanasy, C. Wilderom, & M.Peterson (Eds.), The handbook of organizational culture and climate (2nd ed). (pp. 188-224). Los Angeles, CA: Sage.DOI:http://dx.doi.org/10.4135/9781483307961.n12
Sarros, J. C., Cooper, B. K., & Santora, J. C. (2008). Building a climate for innovation through transformational leadership and organizational culture. Journal of Leadership and Organizational Studies,15(2), 145-158.
Sashkin,M., & Rosenbach, W. E. (2013). Organizational Culture Assessment Questionnaire. Retrieved from http://new.leadingandfollowing.com/documents/OCAQParticipantManual.pdf
Scholz, C. (1987). Corporate Culture and Strategy: the Problem of Strategic Fit. Long Rang Planning,20(4), 78-87.
Sivapitak, S. (2011).Innovation Management of Business Organization Affecting Employees’ Innovative Work Behavior (Doctoral dissertation). Bangkok. Dhurakij PunditUniversity.Retrieved from http://libdoc.dpu.ac.th/thesis/144964.pdf
Shiva, M. S., & Suar, D. (2012). Transformational leadership, organizational culture, organizational effectiveness and programme outcomes in non-governmental organizations. International Journal of Voluntary and Nonprofit Organizations, 23(3),684-710.
Wiratchai, N. (1999). Meta-Analysis. Bangkok: Chulalongkorn University.
Zohar, D., & Tenne-Gazit, O. (2008). Transformational leadership and group interaction as climate antecedents: A social network analysis. Journal of Applied Psychology, 93 (4), 744-757.
Zuraik, A., & Kelly, L. (2019). The role of CEO transformational leadership and innovation climate in exploration and exploitation. European Journal of Innovation Management, 22 (1), 84-104.
Downloads
Published
How to Cite
Issue
Section
License
บทความที่ลงตีพิมพ์ในวารสารวิชาการบริหารธุรกิจ สมาคมสถาบันอุดมศึกษาเอกชนแห่งประเทศไทยต้องเป็นบทความที่ไม่เคยได้รับการตีพิมพ์เผยแพร่ หรืออยู่ระหว่างการพิจารณาตีพิมพ์ในวารสารอื่นๆ การละเมิดลิขสิทธิ์เป็นความรับผิดชอบของผู้ส่งบทความโดยตรง
