อิทธิพลของการบริหารงานตามหลักธรรมาภิบาลต่อประสิทธิผลการจัดบริการสาธารณะ ขององค์กรปกครองส่วนท้องถิ่น ในเขตอำเภอนิคมน้ำอูน จังหวัดสกลนคร

Abstract

The purposes of this research were: 1) to examine the levels of good governance management and effectiveness of public services of the Local Administration Organizations (LAOs) in Nikhom Nam Un District, Sakon Nakhon Province, 2) to determine the influence of good governance management affecting the effectiveness of public services, and 3) to examine guidelines for developing the effectiveness of public services of the LAOs in Nikhom Nam Un District. The survey sample obtained from the sample size determination of Yamane’s formula consisting of 390 long-term residents of Nikhom Nam Un District, Sakon Nakhon Province. The instrument for data collection was a set of questionnaires. Statistics for data analysis included frequency, percentage, mean, standard deviation, and Multiple regression analysis.

            The findings revealed that: 1) Good governance management as a whole was at a high level (= 3.90). The effectiveness of public services as a whole was at a high level (= 3.94); 2). The principles of good governance management covered the following components: participation (b = .390), value of money (b = .236), rule of law (b = .130), and transparency (b = .102), which influenced the effectiveness of public services at the .05 level of statistical significance, and jointly contributed 66.40 percent in predicting the effectiveness of public services. Accountability, and ethics aspects did not influence the effectiveness of public services; and 3) The guidelines for developing the effectiveness of public services of the LAOs in Nikhom Nam Un District, Sakon Nakhon Province revealed that the LAOs should promote and support the public for supplementary occupations and increasing incomes by inviting experienced speakers to share knowledge in terms of trade, investment, and marketing. The LAOs should also encourage and promote greater opportunities for public participation in local development, as members in the communities would have better ideas and be more knowledgeable of individual communities’ problems. The LAOs should utilize more official volunteers to create and maintain a safe environment. A wide range of projects and activities to enhance the quality of life and to promote culture, religion, customs, and local wisdom should be ongoing.