Quality of Working Lives Affecting the Organizational Engagement of the Employees of the Local Administrative Organization in Det-Udom District, Ubon Ratchathani Province

Abstract

The objectives of this research were 1) to study the level of the quality of the working lives of the employees, 2) to study the level of the organizational engagement of the employees, 3) to compare the organizational engagement classified by personal factors of the employees, and 4) to study the quality of the working lives affecting the organizational engagement of the employees. The samples were 309 participants: civil servants, general employees, permanent employees, task-based employees, and service contract employees from the local government organizations in the local government organizations in Det Udom District, Ubon Ratchathani Province. They were randomized by convenience sampling. The researcher used a questionnaire to be a research instrument. The statistics used to analyze data were percentage, mean, standard deviation, and multiple regression analysis, and to compare opinions by using t-test, and One-way ANOVA.

The research findings were as follows.

1. The level of the opinions towards the quality of the working lives of the employees of the local government organizations in the overall was at a high level. When the aspects were organized by using the mean scores of the opinions from the highest to the lowest, the working characteristics that were beneficial to societies, the environment that was safe and enhanced health, the opportunities of the potential development in integrating societies and working together, the balance between personal lives and working, the personal rights and democracy in working, and the career advancement and the job security. The opinions towards the salaries and the compensation were at a moderate level.
2. The level of the opinions towards the organizational engagement of the employees of the local government organizations in the overall was at a high level in all aspects.
3. The findings of the comparison of the organizational engagement of the employees of the local government organizations classified by personal factors showed that the genders, the ages, the statuses, the education levels, the incomes, and the working experiences were different, but the opinions of the employees towards the organizational engagement were not different. The positions were different, and the opinions of the employees towards the organizational engagement were different.
4. The quality of the working lives affecting the organizational engagement of the local government organizations in all aspects consisted of 7 aspects: salaries and compensation, the environment that was safe and enhanced health, the opportunities of the potential development, the career advancement and the job security, the integration of the societies and working together, the balance between personal lives and working, and the working characteristics that were beneficial to societies. All of the seven aspects could be used to predict the organizational engagement up to 62% with the statistical significance at the level of .05.