An Application of Gharavasa-Dhamma for working application of Information Technology Service Center Office Personals in Chiang Mai University

Abstract

This article aims to: 1) study the context of the office of information technology services. 2) to study the application of Gharàvàsa-dhamma in the work of the personnel of the Information Technology Services Section, Chiang Mai University.  This research was conducted qualitative research Collected data from main contributors by in-depth interview and group discussion. 

The research found that the work context of the personnel of the Information Technology Services Center, Chiang Mai University. The organization is dedicated to providing academic information technology services to students both internal and external of the university so as to be able to apply information technology to benefit the operation and teaching at all levels to be effective.

 Guidelines for the application of Gharavasa-Dhamma to the work of personnel in Information Technology Services affair, the researcher brings the vision, mission and values ​​together in organization management for understanding the context and problems in the work of personnel. As well as analyzing the four Gharavasa-Dhamma for a problem solution. The research also found the mission is to provide information technology and mission support. Most tolerance is due to the coordination with outsiders organizations with different behaviors. Personnel must deal with patient complaints with patience.