Development of a Workplace Happiness Assessment Tool for a National University Based on Kanit Kheovichai’s model

Abstract

This study aimed to develop a conceptual framework and measurement tools for assessing work happiness among human resources in higher education institutions, utilizing a mixed-method approach. The initial phase utilized qualitative research methods, primarily phenomenological and narrative approaches. An in-depth interview was conducted with Prof. Dr. Kanit Kheovichai, an executive with 40 years of experience in educational institutions. The fundamental elements and principles of work happiness were integrated into the “Kanit Kheovichai’s Model.” In the second phase, a tool for measuring work happiness and an associated questionnaire were developed and validated using statistical analysis on a sample of 100 personnel from a national university. Five fundamental elements of work happiness were found to be: (1) management design which encourages happiness; (2) a work environment; (3) engagement and communication within the organization; (4) career progression and job security; and (5) perceived opportunities for both professional and personal growth.  The resulting questionnaire is suitable for higher education institutions and provides practical implications for human resource management and development. This tool is applicable in comparable organizational contexts and functions as a prototype for developing organizational happiness policies in other educational sectors.