Disruptive Blockchain Technology in Insurance Industry

Authors

  • Pakpoom Phuakphong Faculty of Commerce and Management at Prince of Songkla University, Trang Campus
  • Dalina Amonhaemanon Prince of Songkla University, Trang Campus

Keywords:

Blockchain, Insurance Industry, Technology Disruption

Abstract

This exploratory qualitative research aims to study the application of Blockchain Technology to increase management efficiency in insurance industry by following a well-documented research methodology. It began by highlighting the significance of utilizing Blockchain technology for handling massive databases in the insurance business. Blockchain technology is a type of decentralized storage. The data is transmitted to all network devices and then structured in order to create the data that is saved in the system. As a result, it appears to be difficult to change, edit, or delete. Furthermore, there has been a resurgence of interest in using Blockchain technology for data storage in the insurance industry. The precision, transparency, and ability to trace data back are all advantages of Blockchain technology. Simultaneously, data access, disclosure, or access conditions that respond to particular data protection rules as well as an overview of the insurance business can be set. Although Blockchain is being used to speed up processes and cut costs in terms of contract monitoring, payment, and risk assessment, it has the potential to alter the insurance sector in the future. Last but not least, this article will not only provide a knowledge of Blockchain technology in the insurance industry, but it will also assist scholars to comprehend the significance of Blockchain, which will revolutionize the financial and insurance systems in the next episode.

Author Biography

Dalina Amonhaemanon, Prince of Songkla University, Trang Campus

Department of Accounting

References

Abeyratne, S. A., & Monfared, R. P. (2016). Blockchain ready manufacturing supply chain using distributed ledger. International Journal of Research in Engineering and Technology, 5(9), 1-10.

Borselli, A. (2020). Smart contracts in insurance: a law and futurology perspective. In InsurTech: A Legal and Regulatory View (pp. 101-125): Springer.

Braunwarth, K. S., Kaiser, M., & Müller, A. L. (2010). Economic evaluation and optimization of the degree of automation in insurance processes. Business & Information Systems Engineering, 2(1), 29-39.

Capgemini. (2018). World Insurance Report, The Voice of Customer Survey.

Casino, F., Dasaklis, T. K., & Patsakis, C. (2019). A systematic literature review of blockchain-based applications: current status, classification and open issues. Telematics Inform. 36, 55–81.

Efanov, D., & Roschin, P. (2018). The All-Pervasiveness of the Blockchain Technology. Procedia Computer Science, 123, 116-121.

Fernandez-Vazquez, S., Rosillo, R., De La Fuente, D., & Priore, P. (2019). Blockchain in FinTech: A mapping study. Sustainability, 11(22), 63 - 66.

Frizzo-Barker, J., Chow-White, P. A., Adams, P. R., Mentanko, J., Ha, D., & Green, S. (2020). Blockchain as a disruptive technology for business: A systematic review. International Journal of Information Management, 51, 102029

Gatteschi, V., Lamberti, F., Demartini, C., Pranteda, C., & Santamaría, V. (2018a). Blockchain and smart contracts for insurance: Is the technology mature enough?. Future Internet, 10(2), 1-16.

Gatteschi, V., Lamberti, F., Demartini, C., Pranteda, C., & Santamaria, V. (2018b). To blockchain or not to blockchain: That is the question. It Professional, 20(2), 62-74.

Gkritsi. (2021). Digital Yuan in the Insurance Business. Retrieved on September 14, 2021, from: https://www.coindesk.com/pingan-issues-digital-yuan-covid-19-insurance- policies-for-medical-staff-report (in Thai).

Gupta, M. (2017). Blockchain for dummies. USA : Wiley Brand.

Haveson, S., Lau, A., & Wong, V. (2017). Protecting farmers in emerging markets with blockchain. Cornell Tech, 17, 1-19.

Howard, L. S. (2017). Blockchain insurance industry initiative B3i grows to 15 members. Insurance Journal, 6, 2017.

Huckstep, R. (2016). What does the future hold for blockchain and insurance?. Daily Fintech, 14.

Huckstep, R. (2019). Democratising Insurance Claims restores Trust for Consumers. Retrieved on February 18, 2022 from: https://www.the-digital-insurer.com/blog/insurtech-democratization-insurance-claims-trust/

Iorio, E. D. D. (2017). Blockchain Applications That Are Transforming Society [Online]. Blockgeeks. Retrieved on September 14, 2021, from: https://blockgeeks.com/guides/blockchain-applications/.

Jia-lan, L., Xiao-yu, W., Wan-jun, Y., Zi-chen, W., Huai-lin, Z., & Nai-meng, C. (2019). Research and design of travel insurance system based on blockchain. Paper presented at the 2019 International Conference on Intelligent Informatics and Biomedical Sciences (ICIIBMS).

Jiraboon, A. (2017a). AXA Insurance Company Uses Ethereum Blockchain for Insurance Products Plane Travel. Retrieved on September 14, 2021, from: https://siamblockchain.com/2017/09/14/axa-using-ethereums-blockchain-new-flight-insurance-product/. (in Thai)

Jiraboon, A. (2017b). AXA Switzerland's Largest Insurance Company Accepting Bitcoin Payments. Retrieved on September 14, 2021. from: https://siamblockchain.com (in Thai)

Kar, A. K., & Navin, L. (2021). Diffusion of blockchain in insurance industry: An analysis through the review of academic and trade literature. Telematics and Informatics, 58, 101532.

Kevin, A. S. (2016). Blockchain technology could soon disrupt insurance industry. Retrieved on September 14, 2021, from: https://www.hubinsurancehunter.ca/news/blockchain-technology%20%20%20%20%20%20could-soon-disrupt-insurance-industry/

Kim, H. M., & Mehar, M. (2019). Blockchain in Commercial Insurance: Managing Risk in a Digitally Transformed Business Landscape. New York : Blockchain Research Institute.

Kunst, A. (2019). Likelihood of customers purchasing peer-to-peer insurance; cited. Retrieved on December 9, 2021. from: https://www.statista.com/statistics/683588/likelihood-of-customers-purchasing-p2p-insurance-selected-countries/

Lam, S. (2017). AXA Asia embraces digital disruption with Fast-IT. Retrieved on June 13, 2020, from: https://www.cw.com.hk/digital-transformation/axa-asia-embraces-digital-disruption-fast-it.

Mainelli, M., & Manson, B. (2016). Chain reaction: How blockchain technology might transform wholesale insurance. London : PWC.

McKinsey & Company. (2019). Global insurance trends and forecasts. Retrieved on June 13, 2020, from: https://www.mckinsey.com/industries/financial-services/our-insights/2019-global-insurance-trends-and-forecasts.

Mogalakwe, M. (2006). The use of documentary research methods in social research. African sociological review. 10(1), 221-230.

Mordor Intelligence. (2022). Blockchain Market in the Insurance Industry – Growth, Trends, Covid-19 Impact, and Forecasts (2022 - 2027); Retrieved on February 18, 2022, from: https://www.mordorintelligence.com/industry-reports/blockchain-market-in-the-insurance-industry

Nath, I. (2016). Data exchange platform to fight insurance fraud on blockchain. Paper presented at the 2016 IEEE 16th International Conference on Data Mining Workshops (ICDMW).

Pongnumkul, S., Bunditlurdruk, T., Chaovalit, P., & Tharatipyakul, A. (2021). A Cross-Sectional Review of Blockchain in Thailand: Research Literature, Education Courses, and Industry Projects. Applied Sciences, 11(11), 4928.

Phuphusit, K. (2020). Big South Korean Insurance Announces Blockchain Technology to Enhance Communication. Retrieved June 13, 2020, from https://cryptosiam.com/insurance-with-blockchain/. (in Thai)

Re, S. (2017). Insurers and reinsurers launch blockchain initiative. Retrieved from: www. swissre. com/reinsurance/insurers_and_reinsurers_launch_blockchain_initiative. html.

Reyna, A., Martín, C., Chen, J., Soler, E., & Díaz, M. (2018). On blockchain and its integration with IoT. Challenges and opportunities. Future generation computer systems, 88, 173-190.

Rosic, A. (2017). Blockchain Applications That Are Transforming Society [Online]. Blockgeeks. Retrieved on February 18, 2022 from: https://blockgeeks.com/guides/blockchain-applications/

Sayegh, K. (2018). Blockchain Application in Insurance and Reinsurance. October, 2019.

Scott, J. (1990). A matter of record: Documentary sources in social research. Cambridge : Polity Press.

Sharifinejad, M., Dorri, A., & Rezazadeh, J. (2020). BIS-A Blockchain-based Solution for the Insurance Industry in Smart Cities. arXiv preprint arXiv:2001.05273.

Singer, A. W. (2019). Can blockchain improve insurance?. Risk Management, 66(1), 20-25.

Techsauce Team. (2021). THRE and IBM Launch Smart Contract Platform for Insurance on Blockchain and Cloud. Retrieved on January 6, 2021. from: https://techsauce.co/pr-news/thre-and-ibm-launch-smart-contract. (in Thai)

Thai Re Group.(2017). The State of Insurance Market in Thailand. Retrieved on September 4, 2020. from: http://www.thaire.co.th/thaire_backend/upload/ourservices/publice_20170331141039.pdf

Thailand Insurance. (2020). Claim Di Coperate with SIX Network to Create an Intelligent Insurance System Blockchain. Received the Personal Data Act. Retrieved on September 4, 2020. from: https://hailandinsurancenews.com/featured/claim-di. (in Thai)

Underwood, S. (2016). Blockchain beyond bitcoin. Communications of the ACM, 59, 15-17.

Wang, J., Wu, P., Wang, X., & Shou, W. (2017). The outlook of blockchain technology for construction engineering management. Frontiers of engineering management, 4(1), 67-75.

Xu, J., Wu, Y., Luo, X., & Yang, D. (2020). Improving the efficiency of blockchain applications with smart contract based cyber-insurance. In ICC 2020-2020 IEEE International Conference on Communications (ICC) (pp. 1-7). IEEE.

Downloads

Published

09-09-2023

How to Cite

Phuakphong , P. ., & Amonhaemanon, D. (2023). Disruptive Blockchain Technology in Insurance Industry. Journal of Accountancy and Management, 15(3), 164–179. Retrieved from https://so02.tci-thaijo.org/index.php/mbs/article/view/252853

Issue

Section

Academic Article