Marketing Communication of Entrepreneurs in Digital Disruption Era

Main Article Content

Pramkamon Kajonjatupon

Abstract

The article aimed to study the marketing communication of entrepreneurs in the digital disruption era. Evolving technology has affected lives, including occupational and business operations, which require adaptation. This article studied entrepreneurial marketing communication in the era of digital disruption. Digital technology has forced entrepreneurs to find innovative ways to communicate with customers. Customer communication channels and building relationships between companies and consumers have been facilitated by digital technology. Digital disruption has altered entrepreneurial business methods and interactions. Print media is being replaced by digitally presented content, obliging entrepreneurs to adapt to technological changes to match the competition. Companies not using digital technology in their work processes may be hindered, as traditional marketing methods may be inadequate for communicating with target audiences. Therefore, many businesses have established digital channels to provide customer service and support changing consumer behavior. To differentiate themselves from market leaders and competitors, social tracking is also used to measure consumer opinions on social media in place of traditional surveys.

Article Details

How to Cite
Kajonjatupon, P. (2024). Marketing Communication of Entrepreneurs in Digital Disruption Era. Journal of Arts Management, 8(1), 567–583. Retrieved from https://so02.tci-thaijo.org/index.php/jam/article/view/268571
Section
Review Article

References

Academic Institute of Public Media. (2021). Media Disruption the Series because the world ‘Media’ Change”. Thai Public Broadcasting Service (TPBS).

Adelia, A., Hamid, R. S., Syamsuddin, S., & Ikbal, M. (2024). Innovation Orientation, Self-Motivation, and Marketing Communication: Their Role in Supporting the Marketing Performance of Women Entrepreneurs in Micro, Small, and Medium Enterprises. Proceedings Series on Social Sciences & Humanities, 15, 9–14. https://doi.org/10.30595/pssh.v15i.917

Alhalwachi, L., & Askar, E., & Zaidan, A. (2024). The Impact of Digital Marketing on SME’s Growth and Success as a Tool of Marketing Communication: A Case Study in Bahrain After the Pandemic. Artificial Intelligence-Augmented Digital Twins, 503, 523–540.

https://doi.org/10.1007/978-3-031-43490-7_39

Amudhan, S., Thandayuthapani, S., Rawat, A., Sheeba, N., Muralidharan, P., & Poornima, J. (2022). Impact of Entrepreneurship in the Digital Age: A Business Model on Structural Equation Modeling Approach. Chinese Journal of Medical Genetics, 31(3), 290-299.

http://zhxycx.life/index.php/cjmg/article/view/104.html

Anantachat, S. (2023). Consumer Behavior in Marketing Communications: Basic Concepts. Faculty of Communication Arts, Chulalongkorn University.

Bickov, A. (2022, April 28). 7 Excellent Disruptive Marketing Tips Every Brand Needs to Know About. https://www.sendible.com/insights/disruptive-marketing-tips

Boonchutima, S., & Rungvimolsin, R. (2017). Creative Strategies for Marketing Communication. Chulalongkorn University.

Boonmeesuwan, C. (2020). Innovation and Business Adjustment in Digital Age. Business Review Journal, 12(2), 236-246.

Chaston, I. (2017). Entrepreneurial Marketing Sustaining Growth in All Organisations. Red Globe.

Goldstein, B. L. (2019). Entrepreneurial Marketing A Blueprint for Customer Engagement. SAGE.

Kaynak, E., & Mockler, R., & Dologite, D. G. (2014). Multinational Strategic Management: An Integrative Entrepreneurial Context-Specific Process. Routledge.

Kotler, P., Kartajaya, H., Huan, H. D., & Mussry, J. (2023). Entrepreneurial Marketing Beyond Professionalism to Creativity, Leadership, and Sustainability. Wiley.

Kotler, P., & Keller, K.L. (2016). Marketing Management (Global Edition). Prentice-Hall.

Kowalik, I. (2020). Entrepreneurial Marketing and International New Ventures. Routledge.

Morris, H.M., Schindehutte, M., & LaForge, R. W. (2002). Entrepreneurial Marketing: A Construct for Integrating Emerging Entrepreneurship and Marketing Perspectives. Journal of Marketing Theory and Practice, 10(4),1-19. https://doi.org/10.1080/10696679. 2002.11501922

Nambisan, S. (2017). Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. Entrepreneurship Theory and Practice, 41(6). https://doi.org/10.1111/etap.12254

Nambisan, S., Lyytinen, K., Majchrzak, A., & Song, M. (2017). Digital innovation management: Reinventing innovation management research in a digital world, MIS Quarterly, 41(1), 223-238.

Nijssen, E. (2021). Entrepreneurial Marketing: How to Develop Customer Demand. Routledge.

Niyawanon, N. (2021). The Structural Equation Modelling of Digital Entrepreneurship, Logistics Innovation and Digital Transformation Influence on Logistics Performance of Logistics Entrepreneurs in Thailand[Doctoral dissertation, Kasetsart University].

Sahu, N., Deng, H., & Mollah, A. (2018). Investigating the Critical Success Factors of Digital Transformation for Improving Customer Experience. CONF-IRM 2018 Proceedings, 18. https://aisel.aisnet.org/confirm2018/18

Schallmo, D., Williams, C. A., & Boardman, L. (2017). Digital Transformation of Business Models-Best Practice, Enablers, and Roadmap. International Journal of Innovation Management, 21(08), 1740014. https://doi.org/10.1142/S136391961740014X

Sethna, Z., Jones, R., & Edwards, R. (2013). Entrepreneurial Species: Influences of Business and Social Contexts on Indigenous and Non-Indigenous Types. World Review of Entrepreneurship. Management and Sustainable Development, 10(2-3), 267-295.

https://doi.org/10.1504/WREMSD.2014.060392

Sganzerla, C., Seixas, C., & Conti, A. (2016). Disruptive innovation in digital mining. Procedia Engineering, 138, 64-71. https://doi.org/10.1016/j.proeng.2016.02.057

Srikalasin, T., Pattanasiri, A., & Klinthian, A. (2020). Digital Disruption: Are we really destroyed by technology? So what caused it, Digital Disruption?. http://cosci.swu.ac.th/news-event/cas/2020/digital-disruption

The Economic Time. (2023). Digital Marketing vs Traditional Marketing: What’s The Difference?. https://economictimes.indiatimes.com/jobs/mid-career/digital-marketing-vs-traditional-marketing-whats-the-difference/articleshow/102196585.cms?from=mdr

Traiphopsakul, S. (2023). Marketing Principles for Entrepreneurship. Chulalongkorn University.

Wulan, R., & Ariyani, N. (2024). Digital Marketing Communication Strategy for Sesek Woven Fabrics on a Digital Platform with a Marketing Approach Mix's 8p Sade Village Sasak Tribe Lombok. International Journal of Economics, Management, Business, and Social Science (IJEMBIS), 4(1), 135–145. https://doi.org/10.59889/ijembis.v4i1.328