A Study of Investigating Officers’ Satisfaction After Receiving Forensic Reports from Medical Service Providers: A Case Study of the Metropolitan Police Bureau

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Katanyuta Janthep
Nich Wongsongja
Narong Kulnides

Abstract

The objective of this research is to study factors affecting the satisfaction of investigating officers after receiving forensic reports from hospitals. The research was conducted both quantitatively and qualitatively. Quantitative research was conducted by questionnaires completed by a sample group consisting of investigating officers from the Metropolitan Police Bureau, who provided 344 responses in total. Qualitative research was conducted by in-depth interviews with investigating officers ranked police colonel, two officers from each of the nine Metropolitan Police Divisions, totaling 18 officers.


The quantitative research revealed that factors affecting the satisfaction of investigating officers were: duration of work in the investigative field, agencies or organizations affiliated, accuracy and clarity of forensic reports given from investigators to hospitals, completeness of information sent to the hospitals, wound details, treatment details, details of the number of days or the duration of treatment, and general details. The qualitative research found that doctors were expert witnesses, so they may have to go to court to testify as a legal obligation. Issues needed to be identified by the doctors included wound details, treatment details, duration of treatment, and importantly, a statement declaring whether the injury is life-threatening if not treated promptly. The processing time was unable to be determined as it is at the discretion of the doctors. Investigating officers may request for the doctors to be interrogated or the doctors can prepare a written statement confirming the treatment to be included to the police case file. Electronic document submissions were not yet accepted, so investigators should directly contact the hospitals to receive forensic reports.

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How to Cite
Janthep, K., Wongsongja, N., & Kulnides, N. (2021). A Study of Investigating Officers’ Satisfaction After Receiving Forensic Reports from Medical Service Providers: A Case Study of the Metropolitan Police Bureau. Journal of Criminology and Forensic Science, 7(1), 122-133. Retrieved from https://so02.tci-thaijo.org/index.php/forensic/article/view/245378
Section
Research Articles

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