ทักษะและลักษณะความสามารถในการสื่อสารข้ามวัฒนธรรม: การนำมาปรับใช้ในชั้นเรียนการสอนภาษาอังกฤษในประเทศไทย
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เผยแพร่แล้ว:
ก.ย. 13, 2018
คำสำคัญ:
การสื่อสารข้ามวัฒนธรรม การสอนภาษาอังกฤษในชั้นเรียน
Main Article Content
บทคัดย่อ
การศึกษาในครั้งนี้มีจุดมุ่งหมายเพื่อค้นหาทักษะและลักษณะของความสามารถในการสื่อสารข้ามวัฒนธรรมที่จำเป็นต่อผู้เรียนในระดับปริญญาตรีจากมุมมองของนักศึกษา อาจารย์ผู้สอน ผู้เชี่ยวชาญด้านความสามารถในการสื่อสารข้ามวัฒนธรรม ผู้ประกอบการในอุตสาหกรรมการท่องเที่ยว และมัคคุเทศก์ โดยได้ศึกษาทักษะและลักษณะของความสามารถในการสื่อสารข้ามวัฒนธรรมจาก 3 ด้านคือ ด้านทัศนคติ ด้านความรู้ และด้านทักษะความสามารถ โดยเก็บรวบรวมข้อมูลจากแบบสอบถามและการสัมภาษณ์ ผลจากการศึกษาพบว่าทักษะและลักษณะของความสามารถในด้านทัศนคติมีความสำคัญที่สุดต่อการสื่อสารข้ามวัฒนธรรม ในบทความนี้จึงได้นำเสนอกิจกรรมการเรียนการสอนที่ส่งเสริมทักษะและลักษณะของความสามารถในด้านทัศนคติเพื่อเป็นแนวทางให้แก่ชั้นเรียนการสอนภาษาอังกฤษเป็นภาษาต่างประเทศในประเทศไทย
Article Details
How to Cite
บท
บทความวิจัย
ในกรณีที่กองบรรณาธิการ หรือผู้เชี่ยวชาญ ซึ่งได้รับเชิญให้เป็นผู้ตรวจบทความวิจัย หรือ บทความทางวิชาการมีความเห็นว่าควรแก้ไขความบกพร่อง ทางกองบรรณาธิการจะส่งต้นฉบับให้ ผู้เขียนพิจารณาจัดการแก้ไขให้เหมาะสมก่อนที่จะลงพิมพ์ ทั้งนี้ กองบรรณาธิการจะยึดถือความคิด เห็นของผู้เชี่ยวชาญเป็นเกณฑ์
References
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Gannon, J. (2008). Developing Intercultural Skills for International Industries: The Role of Industry and Educators. Hospitality, Leisure, Sport and Tourism Network:Enhancing Series: Internationalisation. November, 1-14.
Gertsen, M.C. (1990). Intercultural Competence and expatriates. Intercultural Journal of Human Resources Management. 11(3), 341-362.
Hamiloglu, K., & Mendi, B. (2010). A Content Analysis Related to the Cross- Cultural / Intercultural Elements U5sed in EFL Course Book. Sino- US English Teaching. 7 (1), 16-23.
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Huang, Y. (2011). Chinese Tour Guides’ Strategies in Intercultural Communication - Implications for Language Teaching and Tourism Education. Journal of Language Teaching and Research. 2(1), 14-150.
Ismail, C. (2006).Developing Cultural Awareness in Foreign Language Teaching. Turkish Online Journal of distance Education .7(3).1-8.
Jenkins, J. (2015). Repositioning English and Multilingualism in English and a Lingua Franca. English in Practice, 2(3), 49-85.
Johnson, J.P., & Lenartowicz, T., and Apud, S. (2006). Cross- Cultural Competence in International Business: Toward a Definition and a Model. Journal of International Business Studies.37, 525-543.
Juan, E.U., & Flor, A.M. (2008). Teaching Intercultural Communicative Competence through the Four Skills. Revista Alicantina Estudios Ingleses. 21, 157-170.
Klimczak-Pawlak, A. (2014). Towards the Pragmatic Core of English for European Communication: Second Language Learning and Teaching. Switzerland: Springer.
Kriauciūniene, R., & Šiugždiniene, A. (2010). Viewpoints of Intercultural Competence Development in English Language Teaching / Learning Classroom. KALBU DIDAKTIKA. 2, 95-100.
Laopongharn, W., & Sercombe, P. (2009). What Relevance does Intercultural Communication Have to Language Education in Thailand. ARECLS. 6, 59-83.
Liaw, M. (2006). E-Learning and the Development of Intercultural Competence. Language Learning & Technology. 10 (3), 49-64.
Liu, L., & Zhang, Y. (2014). The Application of Constructivism to the Teaching of Intercultural Communication. English Language Teaching. 7(5), 136-141.
Liu P. & Tsai, M. (2013). Using Augment- Reality- Based Mobile Learning Material in EFL English Composition: An Exploratory Case Study. British Journal of Educational Technology, 44(1), E1-E4.
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Mora, M. A. (2015). Attitudes towards Intercultural Comminicative Competence of English for Specific Purposes. Procedia-Social and Behavioral Sciences. 178 (2015), 26-31.
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Myers, J. (2015). Which Language are Most Widely Spoken?. World Economic Forum. Online Resource. Available from: http:// www.weforum.org/agenda/2015/10/which-languages-are-most-widely-spoken/Accessed September 23, 2017.
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Panggabean, H., Murniati, J., & Tjitra, H. (2013). Profiling intercultural competence of Indonesians in Asian workgroup. International Journal of Intercultural Relations. 37, 86-98.
Pennycook, A. (2017). The Cultural Politics of English as an International Language. New York: Routledge Taylor & Francis Group.
Popescu, T., & Iordachescu, G. D. (2015). Raising Students’ Intercultural Competence through the Process of Language Learning. Procedia-Social and Behavioral Sciences.197 (2015), 2315-234-19.
Reid, E. (2015). Techniques Developing Intercultural Communicative Competence in Wnglish Language Lessons. Procedia-Social and Behavioral Sciences. 186 (2015), 939-943.
Salleh, M. L. (2005). High / Low Context Communication: The Malaysian Malay Style. Proceedings of the 2005 Association for Business Communication Annual Convention.
Sercu, L. (2002). Autonomous Learning and the Acquisition of Intercultural Communicative Competence: Some Applications for Course Development. LANGUAGE, CULTURE AND CURRICULUM. 15(1),61-74.
Spitzberg, B. H., & Changnon, G. (2009). Conceptualizing intercultural competence. In D. K. Deardorff (Ed.), The Sage handbook of intercultural communication (pp. 2-52).Thousand Oaks, CA: Sage.
Swatevacharkul, R. (2009). How to Integrate Cultural Awareness and Understanding into English Language Teaching. Journal of Applied Linguistic. July-December, 50-57
Tanaka, H. (2010). Competence Model and Elements Required for Tour Guides. Kyushu Communication Studies. 8, 21-39.
Williams, T.R. (2009). The Reflective Model of Intercultural Competency: A Multidimensional, Qualitative Approach to Study Abroad Assessment. The Interdisciplinary Journal of Study Abroad. 18,289-306.
Wongsothorn, A., Chinthammit, P., Ratanothayanonth, P., & Noparumpa, P. (1996). National Profiles of Language Education: Thailand. PASAA, 26(1), 89-103.
Young, D.J. (1996). The Standards Definition of Culture and Culture Instruction in Beginning and Intermediate Spanish Textbooks. Northeast Conference, Review. 45, 17-22.
Zhu, H. (2011). From Intercultural Awareness to Intercultural Empathy. English Language Teaching. 4(1), 116-120.
Zu, L. (2009). A Study on the Approaches to Culture Introduction in English Textbooks. English Language Teaching. 2(1), 112-118.
Assanova, G. S., & Kim, C. H. (2014). Formation of Students’ Intercultural Communicative Competence in Business Communication. Middle-East Journal of Scientific Research, 19 (5), 642-646.
Baker, W. (2009). The Cultures of English as a Lingua Franca. TESOL QUARTERLY, 43(4), 567-592.
Bennett, M. J. (2011, February 20-23). Developing Intercultural Competence for International Education Faculty and Staff. Leaders in international higher education 2011 AIEA conference workshop. Organized by Association of International Education Administrators.
Braine, G. (2011). Teaching English to the World: History, Curriculum, and Practice. New York : Routledge Taylor & Francis Group.
Byram, M. (1997). Teaching and Assessing Intercultural Communicative Competence. Clevedon, England : Multilingual Matters LTD.
Chlopek, Z. (2008). The Intercultural Approach to EFL Teaching and Learning. English Teaching Forum.4, 10-27.
Clandfield, L. (2008). Culture in ELT : Which C? Whose C?. Teaching of English as A Second Language of Ontario,34 (3), 4-8.
Deardorff, D. K. (2006). The Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization at Institutions of Higher Education in the United States. Journal of Studies in International Education. 10, 241-266.
Fantini, A. E. (2006). Exploring and assessing intercultural competence. Online Resource. Available from; http://www.sit.edu/publications/docs/feil_research_report.pdf. Accessed November13, 2013.
Gannon, J. (2008). Developing Intercultural Skills for International Industries: The Role of Industry and Educators. Hospitality, Leisure, Sport and Tourism Network:Enhancing Series: Internationalisation. November, 1-14.
Gertsen, M.C. (1990). Intercultural Competence and expatriates. Intercultural Journal of Human Resources Management. 11(3), 341-362.
Hamiloglu, K., & Mendi, B. (2010). A Content Analysis Related to the Cross- Cultural / Intercultural Elements U5sed in EFL Course Book. Sino- US English Teaching. 7 (1), 16-23.
Ho, S. (2009). Addressing Culture in EFL Classrooms: The Challenge of Shifting from a Traditional to an Intercultural Stance. Electronic Journal of Foreign Language Teaching. 6(1), 63-76.
Huang, Y. (2011). Chinese Tour Guides’ Strategies in Intercultural Communication - Implications for Language Teaching and Tourism Education. Journal of Language Teaching and Research. 2(1), 14-150.
Ismail, C. (2006).Developing Cultural Awareness in Foreign Language Teaching. Turkish Online Journal of distance Education .7(3).1-8.
Jenkins, J. (2015). Repositioning English and Multilingualism in English and a Lingua Franca. English in Practice, 2(3), 49-85.
Johnson, J.P., & Lenartowicz, T., and Apud, S. (2006). Cross- Cultural Competence in International Business: Toward a Definition and a Model. Journal of International Business Studies.37, 525-543.
Juan, E.U., & Flor, A.M. (2008). Teaching Intercultural Communicative Competence through the Four Skills. Revista Alicantina Estudios Ingleses. 21, 157-170.
Klimczak-Pawlak, A. (2014). Towards the Pragmatic Core of English for European Communication: Second Language Learning and Teaching. Switzerland: Springer.
Kriauciūniene, R., & Šiugždiniene, A. (2010). Viewpoints of Intercultural Competence Development in English Language Teaching / Learning Classroom. KALBU DIDAKTIKA. 2, 95-100.
Laopongharn, W., & Sercombe, P. (2009). What Relevance does Intercultural Communication Have to Language Education in Thailand. ARECLS. 6, 59-83.
Liaw, M. (2006). E-Learning and the Development of Intercultural Competence. Language Learning & Technology. 10 (3), 49-64.
Liu, L., & Zhang, Y. (2014). The Application of Constructivism to the Teaching of Intercultural Communication. English Language Teaching. 7(5), 136-141.
Liu P. & Tsai, M. (2013). Using Augment- Reality- Based Mobile Learning Material in EFL English Composition: An Exploratory Case Study. British Journal of Educational Technology, 44(1), E1-E4.
McDonald, A. (2005). Intercultural Competence: Changing European Classrooms. Globalisation, the European Higher Education Area and Quality Education. Universidad San Pablo ECU: Madrid.
Mete, E.D. (2011). EIL and Intercultural Communicative Competence:Two Side of Coin?. In Nunan, R. & Sivasubramaniam, S. (Ed.) Journal of English as an International Language. Asian Journal Press.
Mitchell, P., Pardinho, L.A., Agular, N.Y., & Meshkov, L.V. (2015). Language Learning and Intercultural Communicative Competence: An Action Research Case Study of Learners of Portuguese. Procedia-Social and Behavioral Sciences. 200(2015), 307-312.
Mora, M. A. (2015). Attitudes towards Intercultural Comminicative Competence of English for Specific Purposes. Procedia-Social and Behavioral Sciences. 178 (2015), 26-31.
Moussa, M. (2012). Cross- Cultural Competency Dilemmas: Thai Automotive Companies. SIU Journal of Management. 2 (1), 73-98.
Myers, J. (2015). Which Language are Most Widely Spoken?. World Economic Forum. Online Resource. Available from: http:// www.weforum.org/agenda/2015/10/which-languages-are-most-widely-spoken/Accessed September 23, 2017.
Omaggio, A. (2001). Teaching Language in Context (3rd Ed). Teaching Speech Act Behavior to Non-Native Speakers in M. Celce-Murcia, ed., Teaching English as a Second or Foreign Language. Boston, MA: Newbury House, 154-165.
Panggabean, H., Murniati, J., & Tjitra, H. (2013). Profiling intercultural competence of Indonesians in Asian workgroup. International Journal of Intercultural Relations. 37, 86-98.
Pennycook, A. (2017). The Cultural Politics of English as an International Language. New York: Routledge Taylor & Francis Group.
Popescu, T., & Iordachescu, G. D. (2015). Raising Students’ Intercultural Competence through the Process of Language Learning. Procedia-Social and Behavioral Sciences.197 (2015), 2315-234-19.
Reid, E. (2015). Techniques Developing Intercultural Communicative Competence in Wnglish Language Lessons. Procedia-Social and Behavioral Sciences. 186 (2015), 939-943.
Salleh, M. L. (2005). High / Low Context Communication: The Malaysian Malay Style. Proceedings of the 2005 Association for Business Communication Annual Convention.
Sercu, L. (2002). Autonomous Learning and the Acquisition of Intercultural Communicative Competence: Some Applications for Course Development. LANGUAGE, CULTURE AND CURRICULUM. 15(1),61-74.
Spitzberg, B. H., & Changnon, G. (2009). Conceptualizing intercultural competence. In D. K. Deardorff (Ed.), The Sage handbook of intercultural communication (pp. 2-52).Thousand Oaks, CA: Sage.
Swatevacharkul, R. (2009). How to Integrate Cultural Awareness and Understanding into English Language Teaching. Journal of Applied Linguistic. July-December, 50-57
Tanaka, H. (2010). Competence Model and Elements Required for Tour Guides. Kyushu Communication Studies. 8, 21-39.
Williams, T.R. (2009). The Reflective Model of Intercultural Competency: A Multidimensional, Qualitative Approach to Study Abroad Assessment. The Interdisciplinary Journal of Study Abroad. 18,289-306.
Wongsothorn, A., Chinthammit, P., Ratanothayanonth, P., & Noparumpa, P. (1996). National Profiles of Language Education: Thailand. PASAA, 26(1), 89-103.
Young, D.J. (1996). The Standards Definition of Culture and Culture Instruction in Beginning and Intermediate Spanish Textbooks. Northeast Conference, Review. 45, 17-22.
Zhu, H. (2011). From Intercultural Awareness to Intercultural Empathy. English Language Teaching. 4(1), 116-120.
Zu, L. (2009). A Study on the Approaches to Culture Introduction in English Textbooks. English Language Teaching. 2(1), 112-118.