Guidelines for the Development of Personnel Management Innovations for School Administrators under the Chiang Mai Primary Educational Service Area Office 1

Abstract

The objectives of this research were to: (1) study the problems and needs of personnel management among school administrators; (2) examine the personnel management practices of school administrators with excellent performance; and (3) develop, validate, and evaluate guidelines for the development of personnel management innovations of school administrators under the Chiang Mai Primary Educational Service Area Office 1. The study was conducted in three phases. In Phase 1, the population included 80 school administrators and 15 deputy school administrators under the Chiang Mai Primary Educational Service Area Office 1. Data were collected using a five-point likert scale questionnaire and analyzed using mean and standard deviation. In Phase 2, the sample included administrators from schools that had received national awards, including royal schools and sub-district quality schools. Data were collected through semi-structured interviews and non-participatory observations and analyzed using content analytics. In Phase 3, three experts were engaged to verify the accuracy and appropriateness of the proposed guidelines for personnel management innovation. Additionally, 81 stakeholders, including school administrators and deputy school administrators, evaluated the feasibility and usefulness of the guidelines. Data were analyzed using mean and standard deviation.

The results showed that (1) the overall problem of personnel management among school administrators was at a high level (μ = 4.22, σ = 0.05). When considered individually, manpower planning was rated the highest (μ = 4.32, σ = 0.07). The overall needs for personnel management were also at a high level (μ = 4.40, σ = 0.10), with manpower planning being the most critical aspect (μ = 4.47, σ = 0.06). 2) The study of personnel management among school administrators with excellent performance in all four areas revealed that schools achieving outstanding results utilized innovative management practices. These include integrating digital technology into the development of educational institutions and promoting active participation in managing innovation transitions within schools to achieve sustainable development. These innovations were designed to foster academic excellence among students. (3) The proposed guidelines for the development of personnel management innovations for school administrators under the Chiang Mai Primary Educational Service Area Office 1 were found to be accurate, comprehensive, and practical. The feasibility and usefulness of the guidelines were rated at the highest level. The guidelines consisted of four key components: 1) principles, 2) objectives, 3) an operational framework based on a quality cycle, including 3.1) the planning stage, 3.2) the implementation stage, 3.3) the audit and evaluation stage, and 3.4) the improvement and development stage, and 4) conditions for success.