Influence of Diversity Management, Organizational Commitment, Organizational Citizenship and Organizational Fairness that Affect Task Performance and Job Satisfaction of Personnel in International Education Organization
Keywords:
Diversity management, organizational commitment, organizational citizenship, task performance, job satisfactionAbstract
Diversity management of organizational personnel and psychological factors affect the results of efficient management of human resources. The objective of this research study was to study the influence of diversity management, organizational commitment, organizational good citizenship, and recognition of organizational fairness that affected task performance and job satisfaction of personnel at an international educational organization. Survey data was collected from 308 employees from international educational organization as well as statistically analyzed through Frequency, Percentage, Mean, Standard Deviation, Correlation, Confirmatory Factor Analysis and Structural Equation Modeling. The result found that the congruence of the conceptual framework and the empirical data were correlated under the condition of the study. Moreover, the competent management of an international educational organization’s human resource diversity had an influenced the organizational commitment. The organizational good citizenship and the recognition of organizational fairness had a positive influence on effective task performance and increased job satisfaction as well. This result would be the benefits for strengthening the efficiency of employees in the educational organization. In addition, this research finding can be applied for promoting the diversity management, organizational commitment, organizational citizenship, and organizational fairness in both government and private sectors in order to drive the organization movement to the quality and standards of employees’ performance as well as the increasing of the level of employees’ satisfaction in the future.
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