Quality of Work Life and Organizational Commitment of Nurses Who Work at JCI Accredited Hospitals in Bangkok Area

Abstract

The purposes of the study were 1) to study the quality of work life and the organizational
commitment of hospital nurses 2) To study the relationship between quality of life in work and
organizational commitment of nurses 3) to study the quality of work life that influenced to the
organizational commitment of hospital nurses. The samples consisted of 400 nurses who work at JCI
accredited hospitals in Bangkok area. Data collected through the survey method by Quality of Work
Life Questionnaire (QWL) and Organizational Commitment Questionnaire (OCQ). The Questionnaire
was tested for quality and resulted in a reliability coefficient of 0.815. The data were analyzed by
percentage, means, standard deviation, one-way analysis of variance, Pearson’s product moment
correlation and multiple regression analysis.
The results showed that the quality of working life of nurses was at a high level. There
are the benefits to society, the workplace safety and good hygiene in the workplace, and the
development of human capacity respectively. The organization’s commitment as perceived by
employees was high in all aspects at 0.05 was statistically significant. And the research indicated
that the elements of the quality of working life of adequate and fair compensation, the workplace
safety and good hygiene, the good cooperation with colleagues, the work life balance, and the
benefits to society have a positive influence in organizational commitment at 0.05 statistically
significant levels.