THE SURVEY ON BEHAVIORS AND LEARNING PROBLEMS OF BUSINESS CHINESE MAJOR STUDENTS IN ONLINE COURSES AT KRIRK UNIVERSITY

Abstract

The purposes of this research were 1) to survey the behaviors and learning problems of Business Chinese Major Students in online courses at Kirk University, and 2) to propose guidelines for improving the teaching and learning process. Data were collected from 35 undergraduate students majoring in Business Chinese, spanning the first to fourth year, and seven lecturers teaching online courses at Kirk University through a set of questionnaires and interview forms. The data were analyzed by percentage, average, and standard deviation.

The research results revealed that:

1. Most students used their mobile phones to study from their places or condominiums. The mobile application they most frequently used was VooV Meeting;

2. The students encountered challenges in studying online courses at an overall medium level ( = 2.64). Personal problems reached at the highest level of challenges (  = 2.91), followed by learning problems (  = 2.79), learning support problems (  = 2.68), and environmental problems (  = 2.19), respectively;

3. The lecturers employed both inductive and deductive methods. The researcher has also proposed solutions to address learning problems as follows: 1) Individual Level: Students are encouraged to consult with teachers or establish class agreements regarding learning schedules, and time management, and create suitable self–learning schedules; 2) Learning: Teachers should provide various channels, such as Line, WeChat, Facebook, or telephone number, to facilitate communication with students; 3) Environment: Teachers must prepare appropriate study environment–well–ventilated, quiet, and free from noises, to enhance learning effectiveness of learners; and 4) Learning Tool Support: Before classes begin, learners should find a suitable study location with a stable internet connection or a strong Internet network.