DEVELOPMENT OF PERFORMANCE COMPETENCY IN DIGITAL COURT FOR CIVIL SERVANTS OF THE COURT OF JUSTICE, ADMINISTRATIVE OFFICE OF THE PROVINCIAL COURT UNDER THE ADMINISTRATIVE OFFICE OF THE COURT OF JUSTICE REGION VII

Abstract

This mixed methods research aimed to 1) examine the level of performance competency in a digital court of civil servants of the Court of Justice under the Administrative Office of the Court of Justice Region VII,
2) investigate human resource management that affected the performance competency in a digital court of civil servants of the Court of Justice, and 3) establish guidelines for developing performance competency in a digital court of civil servants of the Court of Justice. The sample group consisted of 138 civil servants who worked at the Administrative Office of the Provincial Court under the Administrative Office of the Court of Justice Region VII and eight key informants. The data were analyzed utilizing descriptive statistics, including frequency distribution, percentage, mean, and standard deviation. In addition, inferential statistics were employed, involving the chi-square statistic and multiple linear regression analysis.

The research results revealed that: 1) The performance competency in a digital court of justice was overall at a high level, 2) The overall human resource management in terms of further education and personnel development had a cause-effect relationship with performance competency in a digital court of justice at the .001 level of significance; 3) The guidelines for developing performance competency in the digital court of justice covered training and practice, or education, self-learning within and across organizations, supporting the integration of technology on work practices, assigning tasks aligning with individual potential and responsibilities, promoting teamwork, creativity, and creating innovations. Furthermore, recognizing high-performing personnel and ensuring an appropriate working environment were also needed; and 4) Suggestions: Organizations should encourage further digital education and scholarships allocated for developing digital skills and encouraging personnel to apply knowledge from training to improve their performance.