แนวทางส่งเสริมการพัฒนาสมรรถนะทางวิชาชีพบรรณารักษ์ที่พึงประสงค์ในยุคดิจิทัล มหาวิทยาลัยเทคโนโลยีราชมงคลอีสาน

Abstract

The objective of this research were to study the current professional competencies of librarians at Rajamangala University of Technology Isan, the desirable professional competencies of librarians in digital age at Rajamangala University of Technology Isan, and guideline for the development of professional competencies essential for librarians in digital age at Rajamangala University of Technology Isan. The questionnaires were used in data collection from sample group of 39 service providers and 397 service users in all 4 campuses. The data were also collected by Semi-structured interview from 21 library administrators, librarians and Information officers. Quantitative data were analyzed from questionnaires by using percentage, mean, frequency, standard deviation and t-test statistic. The findings indicated as follows:

For the desirable professional competencies of librarians in digital age at Rajamangala University of Technology Isan found that the attitudes of service providers  towards desirable professional competencies of librarians in digital age at Rajamangala University of Technology Isan in overall competency dimensions were at high level (  = 4.16).  Each of dimensions were ranked based on their rating means respectively as follows: attribute competency (  =4.21), skills competency (  = 4.15), and knowledge competency (  = 4.14). The attitudes of service users  towards desirable professional competencies of librarians in digital age at Rajamangala University of Technology Isan in overall competency dimensions were at high level (  = 3.90). Each of dimensions were ranked based on their rating means respectively as follows: attribute competency ( = 3.96), skills competency (  = 3.89), and knowledge competency (  = 3.88).

The comparison of service provider and service user opinions towards the desirable professional competencies of librarians in digital age at Rajamangala University of Technology Isan specified that the significant differences in all 3 dimensions were shown to hold at statistic level of 0.05, which conformed to the research hypothesis.

According to the development of professional competencies essential in digital age there are 3 sides that 1) knowledge was information technology knowledge and understanding for information resource management as well as knowledge and understanding of filing system. 2) Skills included using internet in service work and providing service for users, using social media skillfully in working, using modern technology, applying computer and program appropriately in work performance as well as being able to supply, select, analysis, classify information resource categories and record in library database system. 3) Attribute was learning and awareness of change according to situations, understanding and accepting all challenges and changes, quickly adjusting oneself in term of situation and having explicit work methods.

The guidelines for the development of professional competencies essential for librarians included training, study trip, academic meeting/seminar, exchanging of social media learning and higher education studying. Guidelines for the essential development for organization included allocating position of librarians properly, providing information technology sufficiently and accommodating with modern technology.