The study of process to promote SMEs business in Chanthaburi toward an innovation organization for human resource development

Abstract

           The objectives of this qualitative research were to: 1) study the criteria for the organization of innovation, management and human resource development of the Personnel Management Association Province of Thailand, 2) study the situation of personnel management of SMEs in Chanthaburi Province, and 3) study guidelines and how to drive SMEs in Chanthaburi Province entering into an innovative organization for human resource management and development. This qualitative data collected from research documents such as research papers of the organization, information from the websites and documents from attending the seminar of the main organizational unit which was responsible directly for personnel management and in-depth interviews from a representative sample of private agencies, including entrepreneurs, human resource directors (HR Directors), HR heads by using content analysis and checking data triangulation.

           The results were summarized as follows: 1) The criteria for the Human Resources Innovation Award were (1) Recruit and Selection (2) Workforce Planning (3) Social Responsibility (CSR) (4) Employee Relations (5) Compensation and Benefits (6) Performance Management (7) Training and Development (8) Career Development and (9) Organization Development. The project awards was comprised of four level: silver, gold, diamond and honorable awards to be able determined by the refining commsource information system; and third type, he process steps like communication with administrators, review and evaluate the organization, design data collection practices, offer consideration for innovation awards and evaluate the further development of the process.