Development of Lessons to Enhance Hotel English Listening-Speaking Abilities for Hospitality Program Students of Nakhon Pathom Vocational College

Abstract

The purposes of the study were to 1) develop an English for hotel listening-speaking lessons to meet the efficient criterion of 75/75, 2) compare the first year hospitality students’ English for hotel listening-speaking abilities before and after using the lessons, and 3) study the students’ opinions toward the constructed lessons. The research was comprised of 12 first-year hospitality students of Nakhon Pathom Vocational College sample, selected by a purposive sampling technique. The research instruments consisted of 1) six units of English for hotel listening-speaking lessons, 2) English listening-speaking for hotel achievement test, and 3) a questionnaire. The paired-sample t-test was used to analyze the gathered data in order to assess the students’ listening and speaking abilities in English for hotel used before and after studying the constructed lessons. Average and standard deviation were used to evaluate the students’ opinions toward the lessons. The results of the study were as follows: 1) the efficiency of the constructed lessons was 80.38/79.86 that was higher than the expected criterion (75/75), 2) the students’ listening-speaking abilities were higher than those before studying the constructed lessons, and 3) the students’ opinions toward the constructed lessons were highly positive ( x̄= 4.63 and S.D. = 0.49).