The Relationship between Perceived Social Support and Employee Work Engagement: Exploring the Effects of Employee Well-Being and Physical Work Environment - A Case Study of Chinese Employees in the Manufacturing Industry in Shandong Province
Keywords:
Employee Work Engagement, Physical Work Environment, Employee Well-Being, Perceived Social Support, Shandong ProvinceAbstract
There is relatively less research on perceived social support (from supervisors and colleagues) and its impact on Chinese employee engagement in the workplace. This study aims to explore the relationship between Perceived Social Support (supervisor and colleague support) and employee work engagement., while also investigating the moderating effects of the physical work environment on these variables. Utilizing a questionnaire survey method, the research concentrates on employees in the advanced manufacturing industry in Shandong Province, China. A total of 367 valid responses were collected for analysis using MPLUS and SPSS 25 The research findings indicate: (1) The employee well-being partially mediates the relationship between perceived social support and employee work engagement. Perceived social support (supervisor support and colleague support) positively contributes to employee well-being, subsequently enhancing work engagement; (2) Perceived social support has positive impact on employee work engagement; (3) The physical work environment act as a negative moderating factor between employee well-being and work engagement. This research fills a gap in the academic literature and provides unique recommendations for human resource management. The findings of this research can serve as a reference for post-pandemic businesses in managing their employees. This research suggests that enhancing both supervisor and colleague support can lead to increased employee well-being, consequently boosting their employee work engagement.
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