Exposure and Opinions on Online Media Usage of Generation Z in Surat Thani Province
Main Article Content
Abstract
This research aimed to: (1) Study the behavior of online media exposure; (2) Study the opinions on the use of online media, and (3) Study the differences between personal factors and online media exposure behavior and opinions on the use of online media of Generation Z, Surat Thani Province. This research employed a quantitative approach. The sample comprised 400 Generation Z youth aged 12-21 years residing in Muang District, Surat Thani Province. A multi-stage sampling method was employed. Data were collected through a questionnaire. Data were analyzed using frequency distributions, means, standard deviations, and the chi-square test. The research results were as follows: 1. The participants predominantly used smartphones as their primary devices for accessing online media daily. Most respondents engaged with online media between 5:00 p.m. and 10:00 p.m., with an average daily usage of 3–5 hours. The primary purpose of their online media use was educational activities, and Facebook was the most frequently used application. 2. The results regarding attitudes toward the use of online media revealed that, on the positive side, respondents agreed that online media provides the most convenient means of communication. Conversely, the negative opinion indicated that online media is most commonly associated with increased incidents of internet fraud. And 3. No significant differences were found in the opinions on the use of online media by gender, education level, or average monthly income. However, significant differences were observed in online media exposure behaviors, including device type, usage duration, and applications accessed.
Article Details

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Views and opinions appearing in articles in the Journal of Arts of Management It is the responsibility of the author of the article. and does not constitute the view and responsibility of the editorial team I agree that the article is copyright of the Arts and Management Journal.
References
Duangkajee, N., Aujirapongpan, S., & Kamlangdee, N. (2020). Online social media usage behavior and entrepreneurship competencies of students. Journal of Business Administration, 9(1), 10-21. https://so02.tci-thaijo.org/index.php/apheitvu/article/view/242854/164697
Eley, B., & Tilley, S. (2009). Online marketing inside out. Sitepoint.
Jeranathep, P. (2022, August 29). Digital media creation on social networks. https://library.wu.ac.th/km
Kamolsuphachinda, K. (2014). Social media use and generational identity: The differentiation between Baby Boomers Generation vs. Y Generation[Master’s independent study, Bangkok University].
Kaplan, A M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59-68. http://dx.doi.org/10.1016/j.bushor.2009.09.003
Khalaf, A. M., Alubied, A. A., Khalaf, A. M., & Rifaey, A. A. (2023). The impact of social media on the mental health of adolescents and young adults: A systematic review. Cureus, 15(8), e42990. https://doi.org/10.7759/cureus.42990
Luangsoontorn, K. (2021). A study of attitude towards using online social networks of Dhonburi Rajabhat University’s students. Dhonburi Rajabhat University Journal, 5(1), 104-121. https://so02.tci-thaijo.org/index.php/journaldru/article/view/250548
National Statistical Office. (2024). Survey of household information and communication technology use 2024. https://www.nso.go.th/nsoweb/storage/survey_detail/2025/20250526084212_43801.pdf
Office of Social Development and Human Security, Surat Thani Province. (2024). Report on the social situation in Surat Thani Province. Surat Thani.
Pholmat, P., & Pluempitichaikul, T. (2024). The difference of digital access skills among Thai people with disability: Disability and digital access. RSU Library Journal, 30(1), 101-119. https://rilj.rsu.ac.th/journal/61/article/306
Sherman, U. P., & Morley, M. J. (2015). On the formation of the psychological contract: A schema theory perspective. Group & Organization Management, 40(2), 160-192. https://doi.org/10.1177%2F1059601115574944
Senawong, N. (2021). A study of behavior for using of social media of Generation Z in the new normal era in Bangkok[Master’s independent study, Siam University].
Solomon, M. R. (2021). Consumer behavior: Buying, having, and being (13th ed.). Pearson.
Suansaranrom Hospital, Surat Thani. (2024). Summary of youth-related activities in Surat Thani Province 2024. https://www.suansaranrom.go.th/site/page/VGxSVlBRPT0=
Sukonrattanamethi, N., & Mokkhasat, N. (2019, June 9). Youth's social media literacy for citizenship in a contemporary democratic society. Research and Development Office, King Prajadhipok's Institute. http://web.kpi.ac.th/public/knowledge/research/data/380
Surat Thani Provincial Statistical Office. (2024). Surat Thani provincial statistical report 2024. https://surat.nso.go.th/
Suthiapa, P. (2021). The impact of fake news on the political attitudes of Thai youth. Journal of Communication Arts, 29(2), 45-60.
Thananrom, N. (2019). Exposure to and impact of online media and media literacy of youth in Pattani province[Master’s thesis, Sukhothai Thammathirat Open University].
Tiggemann, M., & Slater, A. (2013). NetGirls: The Internet, Facebook, and body image concern in adolescent girls. International Journal of Eating Disorders, 46(6), 630-633. https://doi.org/10.1002/eat.22141
Trirat, N. (2023). Online Threat Situation. Chulalongkorn University.
Twenge, J. M., (2017). iGen: Why today's super-connected kids are growing up less rebellious, more tolerant, less happy and completely unprepared for adulthood. Atria. https://doi.org/10.1111/fcsr.12345
Warr, P. (2008). Work values: Some demographic and cultural correlates. Journal of Occupational and Organizational Psychology, 81(4), 751–775. https://doi.org/10.1348/096317907X263638
Wipawin, N. (2015). Social networks in a networked society. TLA Research Journal: Journal of the Thai Library Association, 8(2), 119-127. https://so06.tci-thaijo.org/index.php/tla_research/article/view/48006
Yamane, T. (1973). Statistics: An introductory analysis (3rd ed.). Harper and Row.
Yuwakosol, S., & Chompukum, P. (2021). Opinion and media usage among generations in the digital age. The Journal of Social Communication Innovation, 9(2), 10–25. https://so06.tci-thaijo.org/index.php/jcosci/article/view/253596