Guidelines for Developing a Management System for Waste Management Learning Centers: A Case Study of Huai Khwang District Office, Bangkok
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Abstract
This research aimed to 1) study the management process, 2) analyze the success factors and obstacles, and 3) propose guidelines for developing an efficient and sustainable management system for the Solid Waste Management Learning Center. This study employed a qualitative research methodology, conducting in-depth interviews with 13 key informants, comprising executives, operational staff, and public stakeholders. The research findings revealed that:
1) The center's management process is an integrated system influenced by four main components: human resource capacity building, policy and structural support, public participation, and experiential learning. 2) Key success factors include clear policy support and experiential learning, while the primary obstacles are the scarcity of resources—both in terms of specialized personnel and budget—and the lack of continuous public participation. 3) Sustainable development guidelines involve continuous personnel development, the application of technology, building collaborative networks, and systematically promoting community participation. From these findings,
the researcher has synthesized a new body of knowledge, the “HERO Model,” It consists of (Human, Experiential, Resource, Outreach) The results of this research can be used as a policy framework for government agencies to systematically improve waste management in urban areas.
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