Factors Affecting Organizational Commitment to Increase Work Efficiency of Firefighters at Fire and Rescue Operations Division 4, Department of Disaster Prevention and Mitigation, Bangkok

Abstract

The objectives of this study were (1) to examine the level of organizational commitment among firefighters at Fire and Rescue Operations Division 4, Department of Disaster Prevention and Mitigation, Bangkok, and (2) to investigate the factors associated with their organizational commitment. The research utilized a quantitative approach. A sample consisted of 140 firefighters from the Fire and Rescue Operations Division 4, Department of Disaster Prevention and Mitigation, Bangkok. Data were collected using a questionnaire as the research instrument. Statistical analyses employed in the study included percentage, mean, standard deviation, correlation coefficient, and multiple regression analysis. The findings revealed that: (1) overall, the organizational commitment of firefighters at Fire and Rescue Operations Division 4 was at a high level. When individual aspects were considered, an aspect with the highest mean score was the willingness to perform duties for the organization, followed by organizational loyalty. Meanwhile, the lowest mean scores are found in dedication to performing work to the best of one’s ability and self-sacrifice for the organization. (2) in terms of factors associated with the sample’s organizational commitment, the study also identified that work nature was related with the organizational commitment of firefighters with a statistical significance level of 0.01.