Factors influencing the use of online transaction through social commerce of teachers using service during the outbreak of coronavirus disease 2019 (COVID-19)
Keywords:
Factors influencing, The use of online transaction, Social commerce, The outbreak of coronavirus disease 2019 (COVID-19)Abstract
The purposes were as follows: 1) to study level of factors influencing the use of online transaction through social commerce of teachers, 2) to study level the use of online transaction through social commerce of teachers, and 3) to study factors influencing the use of online transaction through social commerce of teachers using service during the outbreak of coronavirus disease 2019 (COVID-19). The participants consisted of 503 teachers using service during the outbreak of coronavirus disease 2019 (COVID-19). The research instrument was questionnaire with rating scales, content validity index item-objective congruence (IOC) of the questionnaire was at 0.60 - 1.00, and Cronbach's alpha as 0.982. The statistical methods used to analyze data were mean, standard deviation, Pearson's product moment correlation, stepwise multiple regression analysis. The results were following: 1) The level of factors influencing the use of online transaction through social commerce of teachers was, as a whole and as individual aspect, at high level. The influence of social was rate the highest mean, followed by acceptance of using technology, 2) The level of the use of online transaction through social commerce of teachers was, as a whole and as an individual aspect, at high level. Attitude was rated the highest, followed by decision making, 3) Four factors were found related to the use of online transaction through social commerce of teachers using service during the outbreak of coronavirus disease 2019 (COVID-19) at very high level. Multiple correlation coefficient was at 0.846. The prediction of the use of online transaction through social commerce of teachers using service during the outbreak of coronavirus disease 2019 (COVID-19) made by variables was at 71.60 percent. Variables that can be used to predict the use of online transaction through social commerce of teachers using service during the outbreak of coronavirus disease 2019 (COVID-19) with statistical significance at 0.01 level were trust (X3), the influence of social (X4), acceptance of using technology (X2) and perceived of use (X1), respectively. The regression equation of standard scores was as follows: Zˆ = .754Z3 +459Z4+.346Z2 +.314Z1
References
Candy, P.C. (2022). Lifelong learning and information literacy. White paper prepared for UNESCO. Lifelong
learning and information literacy. Retrieved January 24, 2022, from https://www.nclis.gov/libinter/ infolitconf & meet/candy-paper.
Chaowutthikul, P. (2022). A Study of Factors Influencing Intention to Use ALIST OPAC Application: A case
study of Khunying Long Athakravisunthorn Learning Resources Center Prince of Songkla
University. A Minor Thesis Submitted in Partial Fulfillment of Requirements for the Degree of
Master of Business Administration Prince of Songkla University 2565
Chen, Y. M., Hsu, T. H., & Lu, Y. J. (2018). Impact of flow on mobile shopping intention. Journal of Retailing
and Consumer Services, 41, 281–287.
Chiu, Y. C., Cheng, F. T., & Huang, H. C. (2017). Developing a factory-wide intelligent predictive
maintenance system based on industry 4.0. Journal of the Chinese Institute of Engineers, 40(7),
-571.
Chu, A. Z. C. & Chu, R. J. C. (2011). The intranet’s role in newcomer socialization in hotel industry in
Taiwan-technology acceptance model analysis. The International Journal of Human Resource
Management, 22(5), 1163-1179.
Detnakarin,S, Yincharoen, T, and Arrayayarn, A. (2022). The Role of Buyer’s Trust Influencing Purchase
Intention in the Electronic Marketplace. Modern Management Journal. 20(1), 28-43.
Electronic Transactions Development Agency. (2022). Thailand Internet User Behavior 2022. Bangkok:
Ministry Digital Economy and Society.
Fishbein, M., and Ajzen, I. (2010). Predicting and changing behavior : the reasoned action approach.
New York: Psychology Press.
Ifinedo, P., & Scotia, N. (2018). Roles of organizational climate, social bonds, and perceptions of security
threats on IS security policy compliance intentions. Information Resources Management Journal,
(1), 53-82.
Junveroad, V, Kitiwong, S, Dilokwutthisit, P, and Nontanaprakit, W. (2021). Components of social media use
for business: Concept and theory perspective. NRRU Community Research Journal. 15(2), 13-26.
Kim, S., & Park, H. (2013). Effects of various characteristics of social commerce (s-commerce) on
consumers’ trust and trust performance. International Journal of Information Management,
(2). 318–332.
Kotler, P. (2000). Marketing Management: The Millennium Edition. Person Prentice Hall, Upper Saddle
River, New Jersey : Prentice Hall.
Luangsoontorn, K. (2021). A Study of Attitude towards Using Online Social Networks of Dhonburi Rajabhat
University’s Students. Dhonburi Rajabhat University Journal. 15(1), 104-121.
Nurittamont, W and Charoenkitthanalap, S. (2018). The Factors Influnce On Technology Acceptance And
Using Service Intention For Payment Of Young Consumers By Qr Code Application Trough Smart
Phone. The Journal of Social Communication Innovation. 6(2), 40-50.
Pattanayanon, P. (2018). The research examined the influence of surrounding people on the purchase
behaviour. Kasem Bundit Journal. 19(1), 10-18.
Phuthong, T and Liangbumrung, S. (2019). Influences of Social Desire and Commercial Desire on Sharing
and Online Purchase Intention through Social Commerce Platform of the Generation Y Consumer.
Humanities, Social Sciences and arts. 12(3), 304-339.
Pinyahan A. (2019), Factors Affecting Consumers' Intention to Purchase Cosmetics through Application in
Bangkok and Its Vicinity. Independent Study, Master of Business Administration, Graduate
School, Bangkok University.
Robbins, S. P. (2000). Organizational behavior. 9th . New Jersey: Prentice Hall.
Sansupa, K, Kongkranphan, U, Sucaromana, U, and Nantasen, P. (2020). The Adjustment of Undergraduate
Student in Pandemic Covid-19. Journal of MCU Humanities Review. 6(2), 83-97.
Saributr, S, Hirankitti, P, Nilapornkul, N, Chaturongakul, D, Jathuwarodom, A, and Poolmuangrat, P. (2021).
Factors affecting the intention to use O2O E-Commerce in communities’ products purchasing of
generation Y customer. RMUTT Global Business and Economics Review. 16(2), 65-88.
Secretariat Office of the Teachers Council of Thailand. (2021). Power of Thai Teacher With Mai Smart,
knowledgeable, digital. Bangkok: Secretariat Office of the Teachers Council of Thailand.
Singkham, K and Rodpon, P. (2022). The Effect of Technology Acceptance on Purchase Intention of Online
Products of Generation-X Consumers. Journal of Management Science Research, Surindra
Rajabhat University. 6(2), 60-74.
Techakasamsuk, C and Park, T. (2022). Technology Acceptance and Digital Marketing Communication
Affecting Decision to Purchase Shoes through Online Channels of Generation X Customers in
Bangkok. Journal of Business Administration and Languages (JBAL). 10(1X, 66-79.
Vasileiadis, A. (2014). Security Concerns and Trust in the Adoption of M-Commerce. Social Technologies,
(1), 179-191.
Venkatesh, V., Morris, M.G., Davis, G.B. and Davis, F.D. (2003) User Acceptance of Information Technology:
Towards a Unified View. MIS Quarterly, 27, 425-478.
We Are Social. (2023). Digital 2023: Thailand. Retrieved March 12, 2023 from https://datareportal.com/
reports/digital-2023-thailand.
Additional Files
Published
Issue
Section
License
Copyright (c) 2023 Faculty of Humanities, Srinakharinwirot University
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright Notice
Copyright of articles in the journal of Journal of Library and Information Science Srinakharinwirot University is the author's and the Faculty of Humanities, Srinakharinwirot University. All articles submitted for publication will be assessed by a group of distinguished reviewers. The Faculty of Humanities, Srinakharinwirot University and the editorial board claim no responsibility for the contents or views expressed by the authors of Individual articles. Copying is allowed freely, provided acknowledgement is made thereof, and within the scope of copyright law.