The Condition and Needs Assessment of Library Services Among Students of Open University With Distance Learning Systems
Keywords:
Library services, Open university library, Needs assessmentAbstract
The research aims to assess and compare the desirable conditions of library services from the open university students by education levels, group of subjects, methods of study, and residential provinces, including needs assessment of the library services. The sampling was 400 students from two open universities. Data collection was conducted via questionnaire. The data were analyzed with descriptive statistics such as percentage, mean, and standard deviation. The hypothesis was tested by t-test and F-test. The needs assessment was analyzed with Modified Priority Needs (PNImodified). The research results revealed that the students have a high level of opinion on the condition that library services should be in overall and each aspect. When compared by variables, it was found that there is a statistically significant difference in library services at the .05 level among the students who were different in education levels, group of subjects, and methods of study exempted the residential provinces. As for the needs assessment of library services in four aspects were prioritized from the most to least as follows; facilities (PNImodified = 0.39), online library service category (PNImodified = 0.35), Information resources (PNImodifie = 0.34), and physical library service category (PNImodified = 0.33), respectively.
References
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Allison, D., DeFrain, E., Hitt, B. D., & Tyler, D. C. (2019). Academic library as learning space and as collection: A learning commons’ effects on collections and related resources and services. The Journal of Academic Librarianship, 45, 305-314.
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Association of College & Research Libraries. (2016). Standards for distance learning library services. Retrieved from http://www.ala.org/acrl/standards/Guidelinesdistancelearning.htm
Bernacki, M. B., Green, J. A., & Cromptonb, H. (2020). Mobile technology, learning, and achievement: Advances in understanding and measuring the role of mobile technology in education. Contemporary Educational Psychology, 60, 1.
Casey, D. M. (2008). The historical development of distance education through technology. TechTrends, 52(2), 45–51.
Chewe, P., & Chitumbo, E. (2017). Harnessing online resources for distance learning at the University of Zambia. The International Journal of Multi-Disciplinary Research, 259, 1-17. Retrieved from http://www.ijmdr.net/index.php
Chorphaka, Munchukan. (2010). The need of Ramkhamhaeng University students in using the website services of the Central Library (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Dempsey, L. (2014). The network reshapes the library: Lorcan Dempsey on libraries, services, and networks. Chicago, IL: American Library Association.
Distance education Institute. (2009). Factors affecting program completion of distance education students in type of continuing education of distance education institutions: Research report. Bangkok: Author. (In Thai)
Downes, S. (2013). The role of open educational Resources in personal learning. In Open Educational Resources: innovation, research and practice. British Columbia, Canada: Commonwealth of Learning and Athabasca University.
Fakoya-Michael, S. A., & Fakoya, M. B. (2020). Library usage by university accounting students: A comparison of contact and open distance learning institution in South Africa. The Journal of Academic Librarianship, 46, 1-11.
Fong, K. C. H., Au, C. H., Lam, E. T. H., & Chiu, D. K. W. (2020). Social network services for academic libraries: A study based on social capital and social proof. The Journal of Academic Librarianship, 46, 1-6.
Fulkerson, D. M. (2012). Remote access technologies for library collections: Tools for library users and managers. Hershey, PA: Information Science Reference.
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Rasul, A., & Singh, D. (2010). The role of academic libraries in facilitating postgraduate students research. Malaysian Journal of Library & Information Science, 15(3), 75-84.
Ruangstan, Kritsda. (2014). Factors affecting satisfaction with Facebook exposure at The Central Library, Ramkhamhaeng University (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Ruangwech, Kalaya. (2010). Condition and problem in the use of information resource service for non-print materials by Ramkhamhaeng University students at the central library, Ramkhamhaeng University (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Salisbury, P., & Griffis, M. R. (2014). Academic library mission statements, web sites, and communicating purpose. The Journal of Academic Librarianship, 40, 592-596.
Sri-Aem, Nongnuch. (2007). Conditions and problems of using E-Library services of Master's Program Students at Ramkhamhaeng University (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Sri-Anan, Pichchuda. (2010). Information retrieval on the Internet network for studies research in Ramkhamhaeng University Library: Research report. Bangkok: Ramkhomhaeng University. (In Thai)
Sri-Anan, Pichchuda. (2012). Information Access and retrieval for education in Ramkhamhaeng University: Research report. Bangkok: Ramkhomhaeng University. (In Thai)
Srinakharinwirot University. (2009). Handbook of thesis and thematic paper (4th edition). Bangkok: Graduate School Srinakharinwirot University. (In Thai)
Sungsri, Sumalee. (2017, July - December). A model of Educational service to enable graduate students of Sukhothai Thammathirat Open University to leaning success in the distance education system. STOU Education Journal, 10(2), 66. (In Thai)
Tariq, M. (2016). Availability and use of online information resources by university research students (Doctoral dissertation). Hamdard University Karachi, Karachi, Pakistan.
Techataweewan, Wawta. (2017). The condition and needs assessment in mobile technology usage for academic Libraries Service in Thailand. Bangkok: Department of Library and Information Science, Faculty of Humanities, Srinakharinwirot University. (In Thai)
Wongwanich, Suwimol. (2015). Needs assessment research (3rd edition). Bangkok: Chulalongkorn University Press. (In Thai)
Xu, F., & Du, J. T. (2019). Examining differences and similarities between graduate and undergraduate students' user satisfaction with digital libraries. The Journal of Academic Librarianship, 45, 1-9.
Allison, D., DeFrain, E., Hitt, B. D., & Tyler, D. C. (2019). Academic library as learning space and as collection: A learning commons’ effects on collections and related resources and services. The Journal of Academic Librarianship, 45, 305-314.
Anurukchokchai, Saowarot. (2019). The correlation of information resources purchasing and using at Ramkhamhaeng University Library: Research report. Bangkok: Author. (In Thai)
Association of College & Research Libraries. (2016). Standards for distance learning library services. Retrieved from http://www.ala.org/acrl/standards/Guidelinesdistancelearning.htm
Bernacki, M. B., Green, J. A., & Cromptonb, H. (2020). Mobile technology, learning, and achievement: Advances in understanding and measuring the role of mobile technology in education. Contemporary Educational Psychology, 60, 1.
Casey, D. M. (2008). The historical development of distance education through technology. TechTrends, 52(2), 45–51.
Chewe, P., & Chitumbo, E. (2017). Harnessing online resources for distance learning at the University of Zambia. The International Journal of Multi-Disciplinary Research, 259, 1-17. Retrieved from http://www.ijmdr.net/index.php
Chorphaka, Munchukan. (2010). The need of Ramkhamhaeng University students in using the website services of the Central Library (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Dempsey, L. (2014). The network reshapes the library: Lorcan Dempsey on libraries, services, and networks. Chicago, IL: American Library Association.
Distance education Institute. (2009). Factors affecting program completion of distance education students in type of continuing education of distance education institutions: Research report. Bangkok: Author. (In Thai)
Downes, S. (2013). The role of open educational Resources in personal learning. In Open Educational Resources: innovation, research and practice. British Columbia, Canada: Commonwealth of Learning and Athabasca University.
Fakoya-Michael, S. A., & Fakoya, M. B. (2020). Library usage by university accounting students: A comparison of contact and open distance learning institution in South Africa. The Journal of Academic Librarianship, 46, 1-11.
Fong, K. C. H., Au, C. H., Lam, E. T. H., & Chiu, D. K. W. (2020). Social network services for academic libraries: A study based on social capital and social proof. The Journal of Academic Librarianship, 46, 1-6.
Fulkerson, D. M. (2012). Remote access technologies for library collections: Tools for library users and managers. Hershey, PA: Information Science Reference.
Holmberg, B. (2005). Distance Education and Languages: Evolution and Change. Bristol, UK: Multilingual Matters.
Jaiharn, Uraiwan. (2017). Development of a model of the application of online social networks information services for Graduate students Sukhothai Thammathirat Open University (Master's thesis). Sukhothai Thammathirat Open University, Nonthaburi. (In Thai)
Kanjanawat, Sirichai. (2001). Selection of appropriate statistics for research. Bangkok: Boonsiri Printing. (In Thai)
Karschamroon, Sunee. (2016). Information service agency management. Bangkok: Ramkhamhaeng University Press. (In Thai)
Keawkaew, Navarat. (2018). Perception of and access to information sources of graduate students at Sukhothai Thammathirat Open University (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Kerdprasong, Phudis. (2008). A Follow-up study of the Use’s toward the information resources in Ramkhamhaeng University library: Research report. Bangkok: Author. (In Thai)
Khwanrieng, Prin. (2020, September - December). Conditions of information service provision of open university libraries in Thailand. Journal of Parichart, 33 (3), 119-131. (In Thai)
LeMire, S., Graves, S. J., Buckner, S., Freeman, D. D., & Smith, G. L. (2020). Basic training: A library orientation designed for student veterans. The Journal of Academic Librarianship, In press.
Mamad, Tasanee. (2010). Needs and problems in the use of information services at the Ramkhamhaeng University Library (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Mawhinney, T. (2020). User preferences related to virtual reference services in an academic library. The Journal of Academic Librarianship, 46, 1-8.
Ministry of Higher Education, Science, Research and Innovation. (2020). Higher Education Statistics, Academic Year 2020, Bangkok: Author.
Ocran, T. K., Underwood, E. P. G., & Arthur, P. A. (2020). Strategies for successful implementation of mobile phone library services. The Journal of Academic Librarianship, 46, 3.
Office of the Nation Broadcasting and Telecommunications Commission 2019. NBTC Performance Report for the Year 2019.Retrieved from https://www.nbtc.go.th/Information/AnnualReport/45173.aspx
Owusu-Ansah, C. M., Rodrigues, A., & Van Der Walt, T. (2018). Factors influencing the use of digital libraries in distance education in Ghana. Libri, 68(2), 125-135.
Public Health Online. (2021). Public health degrees: A guide to education & careers in health sciences. Retrieved from https://www.publichealthonline.org/health-science
Rakburi, Pornthip. (2016). Evaluation of Ramkhamhaeng University library services: Research report. Bangkok: Ramkhamhaeng University. (In Thai)
Rasul, A., & Singh, D. (2010). The role of academic libraries in facilitating postgraduate students research. Malaysian Journal of Library & Information Science, 15(3), 75-84.
Ruangstan, Kritsda. (2014). Factors affecting satisfaction with Facebook exposure at The Central Library, Ramkhamhaeng University (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Ruangwech, Kalaya. (2010). Condition and problem in the use of information resource service for non-print materials by Ramkhamhaeng University students at the central library, Ramkhamhaeng University (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Salisbury, P., & Griffis, M. R. (2014). Academic library mission statements, web sites, and communicating purpose. The Journal of Academic Librarianship, 40, 592-596.
Sri-Aem, Nongnuch. (2007). Conditions and problems of using E-Library services of Master's Program Students at Ramkhamhaeng University (Master's thesis). Ramkhamhaeng University, Bangkok. (In Thai)
Sri-Anan, Pichchuda. (2010). Information retrieval on the Internet network for studies research in Ramkhamhaeng University Library: Research report. Bangkok: Ramkhomhaeng University. (In Thai)
Sri-Anan, Pichchuda. (2012). Information Access and retrieval for education in Ramkhamhaeng University: Research report. Bangkok: Ramkhomhaeng University. (In Thai)
Srinakharinwirot University. (2009). Handbook of thesis and thematic paper (4th edition). Bangkok: Graduate School Srinakharinwirot University. (In Thai)
Sungsri, Sumalee. (2017, July - December). A model of Educational service to enable graduate students of Sukhothai Thammathirat Open University to leaning success in the distance education system. STOU Education Journal, 10(2), 66. (In Thai)
Tariq, M. (2016). Availability and use of online information resources by university research students (Doctoral dissertation). Hamdard University Karachi, Karachi, Pakistan.
Techataweewan, Wawta. (2017). The condition and needs assessment in mobile technology usage for academic Libraries Service in Thailand. Bangkok: Department of Library and Information Science, Faculty of Humanities, Srinakharinwirot University. (In Thai)
Wongwanich, Suwimol. (2015). Needs assessment research (3rd edition). Bangkok: Chulalongkorn University Press. (In Thai)
Xu, F., & Du, J. T. (2019). Examining differences and similarities between graduate and undergraduate students' user satisfaction with digital libraries. The Journal of Academic Librarianship, 45, 1-9.
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