Reverse Cultural Shock, Openness to Experience, Social Support, and Motivational Cultural Intelligence among Chinese Business interns returning to China after studying in Thailand

Authors

  • I-Wen CHOU Faculty of Chinese International College, Dhurakij Pundit University
  • Puthep Prapagorn Faculty of Humanities and Social Sciences, Thepsatri Rajabhat University

Abstract

                    While Motivational cultural intelligence (CQ) is commonly used to explore international employees' prospective behavior and efficiency once abroad, there are few papers among international Chinese interns in the Thai academic field. Thus, this research aims to determine the relationship between Cultural Intelligence, Openness to experience, Social Support (friends, family, and significant others). Participants were 120 Chinese business interns who have studied abroad in Thailand for two years and returned to China after studying abroad. This study conducted online questionnaires (N=117) and Semi-structured Interviews (N=3). Multiple linear regression, and then came to the results: 1) Openness to experience has a significant positive effect on Motivational CQ. 2) Social Support-significant others (supervisor) has a significant positive effect on and Motivational CQ. 3) Social Support-friends has a significant negative effect on Motivational CQ. 4) Social support-family does not have a significant effect on Motivational CQ. 5) Time of studying abroad in Thailand and Motivational CQ do not exist significant difference. 6) Chinese students do not have Reserve Cultural Shock when they had studied several years overseas in Thailand and return to China. This study discussed limitations and future study directions as well. This study provides references for the companies to formulate appropriate strategies and enhance the employees' Motivational Cultural intelligence and Reverse cultural adaption.

References

คมกริช นันทะโรจพงศ์. (2564). การเสริมสร้างพฤติกรรมการเป็นผู้ประกอบการภายในองค์การของธุรกิจขนาดกลางและขนาดย่อมที่มีนวัตกรรม : อิทธิพลของการรับรู้ภาวะผู้นำการเปลี่ยนแปลง การจัดการทรัพยากรมนุษย์อย่างมีสมรรถนะสูง และการรับรู้ความสามารถของตนเอง. วารสารการบัญชีและการจัดการ มหาวิทยาลัยมหาสารคาม, 13(1), 44-65.

ปกรณ์ ขันช้อน และกนกอร สมปราชญ์. (2560). การพัฒนาแนวทางเพื่อพัฒนาภาวะผู้นำยุคโลกาภิวัตน์สำหรับผู้บริหารวิทยาลัยอาชีวศึกษา. วารสารการบริหารการศึกษา มหาวิทยาลัยขอนแก่น, 13(1), 225-236.

Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N. A. (2007). Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance. Management and Organization Review, 3(3), 335–371.

Ang, S., Van Dyne, L., & Koh, C. (2006). Personality Correlates of the Four-Factor Model of Cultural Intelligence. Group & Organization Management, 31(1), 100–123.

Ang, S., & Van Dyne, L. (2008). Handbook of cultural intelligence: Theory, measurement, and Applications. (1st ed.). New York : Routledge.

Costa, P. T., Jr., & McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and the NEO Five-Factor Inventory (NEO-FFI) professional manual. Odessa, FL : Psychological Assessment Resources.

Costa, P. T., Jr., McCrae, R. R., & Kay, G. G. (1995). Persons, Places, and Personality: Career Assessment Using the Revised NEO personality Inventory. Journal of Career Assessment, 3(2), 123-139.

Chou, I. W. (2021). Thai-Chinese cultural Differences- A study of Cultural Intelligence, Gender, and Subjective Well-being among Chinese University Students through in-depth interviews and online survey. ASEAN Journal of Management & Innovation, 8(1), 98-116.

Deng, L. & Gibson, P. (2009). Mapping and modeling the capacities that underlie effective cross-cultural leadership: an interpretive study with practical outcomes. Cross Cultural Management, 16(4), 347–366.

Dettweiler, U., Ünlü, A., Lauterbach, G., Legl, A., Simon, P., & Kugelmann, C. (2015). Alien at home: Adjustment strategies of students returning from a six-months over-sea’s educational programme. International Journal of Intercultural Relations, 44, 72–87.

Earley, P. C., & Ang, S. (2003). Cultural intelligence: Individual interactions across cultures. Stanford, CA : Stanford University Press.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.

Gaw, K. F. (2000). Reverse culture shock in students returning from overseas. International Journal of Intercultural Relations, 24(1), 83–104.

Gülaçtı, F. (2010). The effect of perceived Social Support on subjective well-being. Procedia - Social and Behavioral Sciences, 2(2), 3844–3849.

Goldberg, L. R. (1982). From ace to zombie: Some explorations in the language of personality. In C. D. Spielberger & J. N. Butcher (Eds.). Advances in Personality Assessment, 1, 203–234.

Kaiser, H. (1974). An index of factorial simplicity. Psychometrika, 39, 31-36.

Karim, N. S. A., Zamzuri, N. H. A., & Nor, Y. M. (2009). Exploring the relationship between Internet ethics in university students and the big five model of personality. Computers & Education, 53(1), 86–93.

Lee, L. Y. (2010). Multiple Intelligence and the success of expatriation: the roles of contingency variables. African Journal of Business Management, 17(3), 3793-3804.

Lee, L. Y., & Kartika, N. (2014). The influence of individual, family, and social capital factors on expatriate adjustment and performance: The moderating effect of psychology contract and organizational support. Expert Systems with Applications, 41(11), 5483–5494.

Lo, Y. C. (2013). The Influences of Cultural Intelligence and Social Support on International Students' Cross-Cultural Adjustment (Unpublished Master’s thesis). Southern Taiwan University of Science and Technology, R.O.C.

Podsakoff, P., MacKenzie, S., Lee, J., & Podsakoff, N. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.

Presbitero, A. (2016). Culture shock and reverse culture shock: The moderating role of cultural intelligence in international students’ adaptation. International Journal of Intercultural Relations, 53, 28–38.

Rockstuhl, T., & Van Dyne, L. (2018). A bi-factor theory of the four-factor model of cultural intelligence: Meta-analysis and theoretical extensions. Organizational Behavior and Human Decision Processes, 148, 124–144.

Saucier, G. (1994). Mini-Markers: A brief version of Goldberg's unipolar Big-Five markers. Journal of Personality Assessment, 63(3), 506–516.

Şahin, F., Gurbuz, S., & Köksal, O. (2014). Cultural intelligence (CQ) in action: The effects of personality and international assignment on the development of CQ. International Journal of Intercultural Relations, 39, 152–163.

Sorias O. (1988a). Sosyal desteklerin ruhsal sa÷lÕ÷Õ koruyucu etkisinin depresyonlu ve sa÷lÕklÕ kontrollerde araútÕrÕlmasÕ. Ege Üniversitesi TÕp Fakültesi Dergisi, 27, 3, 1033-1039.

Sorias O. (1988b). Yaúam stresine karúÕ koruyucu olarak sosyal destekler, Edebiyat Fakültesi YayÕnlarÕ, Seminer Psikoloji (Özel sayÕ), 805-811.

Templer, K. J., Tay, C., & Chandrasekar, N. A. (2006). Motivational cultural intelligence, realistic job preview, realistic living conditions preview, and cross-cultural adjustment. Group & Organization Management, 31(1), 154-173.

Tu, J. C., Zhang, X. Y., & Chiu, S. P. (2019). Assessing the Impact of Cultural Intelligence on Sustainable Career Competitive Advantage for Students in College of Design. Sustainability, 12(1), 1-23.

Wang, W. C. (2015) Spousal Support, Family Responsibility, and Expatriate Willingness to ASEAN: The Moderating Role of Perceived Organizational Support, Motivational Cultural Intelligence, and Relative Career Vulnerability (Unpublished Master’s thesis). National

Central University, R.O.C.

Wang, Y. C, Lee, Y. M. , & Wu, C. L. (2019). Development and Validation of a Strengths Scale for Adolescents in Taiwan. Bulletin of Educational Psychology, 50(3), 503-528.

Yu, N. (2009). The Chinese heart in a cognitive linguistic perspective: Culture, body and language. Berlin/New York : Mouton de Gruyter.

Zhang, X.-Y. (2020). A Study on the Cultural Intelligence and Career Competitive Advantages of Students in College of Design (Unpublished Master’s thesis). Yunlin University of Science and Technology, R.O.C.

Zimet, G. D., Dahlem, N. W., Zimet, S. G., & Farley, G. K. (1988). The Multidimensional Scale of Perceived Perceived Social Support. Journal of Personality Assessment, 52, 30-41.

Downloads

Published

25-10-2021

How to Cite

CHOU, I.-W., & Prapagorn, P. . (2021). Reverse Cultural Shock, Openness to Experience, Social Support, and Motivational Cultural Intelligence among Chinese Business interns returning to China after studying in Thailand. Journal of Accountancy and Management, 14(1). Retrieved from https://so02.tci-thaijo.org/index.php/mbs/article/view/250861

Issue

Section

Research Articles